Customer Service Executive

23 hours ago

Andheri, Maharashtra, India place8 Full time ₹ 24,00,000 - ₹ 1,20,00,000 per year

Customer Service Executive – (VIP Service)

Shift Timing: 7 AM to 4 PM (Day Shift)

Urgent Opening

We are hiring Customer Service Executives for 's premium VIP Service team. The role involves handling high-value members, resolving queries, assisting with profile management, ensuring smooth matchmaking support, and delivering an exceptional customer experience. Candidates should have strong communication skills, empathy, and the ability to understand customer needs professionally.

Key Responsibilities:

  • Handle inbound & outbound calls for VIP members
  • Resolve queries related to profiles, match recommendations, and membership usage
  • Deliver personalized assistance and maintain service quality
  • Ensure quick follow-ups and customer satisfaction
  • Coordinate with internal teams to resolve member issues

Requirements:

  • Excellent English & Hindi communication
  • Experience in Customer Service / Tele-calling preferred (1 Year)
  • Customer-centric approach with patience & professionalism
  • Ability to work in a structured 7 AM – 4 PM shift

Benefits:

  • Salary based on experience
  • Growth opportunities within customer success
  • Great work culture

Immediate joiners preferred.

Job Type: Full-time

Pay: ₹400, ₹500,000.00 per year

Benefits:

  • Health insurance
  • Paid time off
  • Provident Fund

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • Customer service: 1 year (Required)

Language:

  • English (Preferred)

Work Location: In person

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