Admission counselor

14 hours ago

Pune, Maharashtra, India HawkAim Consultancy Full time ₹ 5,00,000 - ₹ 15,00,000 per year
The Role:

Role Summary

We're looking for an Admissions Counselor who are extremely customer centric and are excited by the challenges of a new emerging business environment.

As an Admissions Counselor you will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.

Roles & Responsibilities

  • Responsible to manage & convert leads for versatile upGrad programs which are in collaboration with renowned Universities/Institutes such as IIITB, NIMMS, IMT Ghaziabad, Deakin Business School, IITM Liverpool Business School, MICA.
  • Providing in-depth information to prospective learners, this includes counseling through phone, email, chat and social media.
  • Identifying references through the existing customer base to increase the sales pipeline
  • Details pertaining to lead discussions & conversion should be updated real-time on CRM (Salesforce) software
  • Responsible for adherence of the inside sales process, tools and data management.
  • Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments.
  • Handle Objections and Price Negotiation in order to generate Sales Revenue.
  • Maintain effective communication till the time learner is onboarded
Ideal Profile:
  • You are highly goal driven and work well in fast paced environments
  • You are a strong networker & relationship builder
  • You are adaptable and thrive in changing environments
What's on Offer?
  • Attractive salary & benefits
  • Leadership Role
  • Opportunity to make a positive impact

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