Director of Product Management

Ethos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones. 

We leverage deep technology and data science to streamline the life insurance process, making it more accessible and convenient. Using predictive analytics, we are able to transform a traditionally multi-week process into a modern digital experience for our users that can take just minutes We've issued billions in coverage each month and eliminated the traditional barriers, ushering the industry into the modern age. Our full-stack technology platform is the backbone of family financial health.

We make getting life insurance easier, faster and better for everyone. 

Our investors include General Catalyst, Sequoia Capital, Accel Partners, Google Ventures, SoftBank, and the investment vehicles of Jay-Z, Kevin Durant, Robert Downey Jr and others. This year, we were named on CB Insights' Global Insurtech 50 list and BuiltIn's Top 100 Midsize Companies in San Francisco. We are scaling quickly and looking for passionate people to protect the next million families 

About the Role

We're looking for an experienced product leader to lead our PM team responsible for the growth of our Direct To Consumer business. They'll partner with teams across design, analytics, engineering, growth marketing, martech and life cycle marketing to help new customers discover Ethos. They'll build great products that drive consideration and purchase among consumers in various stages of their purchase journey. They'll help consumers in early stages of their consideration journey understand the value and need for term-life insurance, help in-market consumers understand the unique value of Ethos' offerings, and existing members refer their friends and families. They'd drive a goal oriented roadmap that spans new experiences and optimizations and experiment heavily to deliver results. 

This role requires a high degree of entrepreneurial spirit and an ability to get things done. The ideal candidate will couple deep intellectual capacity and analytical rigor with creativity around and customer experience. We're looking for a senior leader who is passionate about advocating on behalf of users, demonstrates a high degree of ownership, and is looking to join a team with a clear mission and purpose.

Duties and Responsibilities:

• Creating a clear and compelling medium and long-term vision for driving growth and developing a data informed roadmap to realize that vision
• Hiring, coaching, and managing a team of technical product managers
• Leading cross functional teams across product, engineering, analytics, design, and marketing to define and execute on our end-to-end strategies for organic growth and for maximizing the effectiveness of paid marketing
• Partnering with finance and marketing leadership to define clear goals for consumer growth across channels and products
• Establishing a robust experimentation calendar that's anchored in crisp goals and objectives

In this role you can expect to:

• Lead, manage and develop highly functional teams, ensuring detailed experimentation methodology and execution that is scalable and sustainable
• Work closely with Design, Analytics and Engineering to transform your ideas into compelling and personalized messages and product experiences
• Design and implement A/B tests to optimize each and every component of customer journey
• Hone your strategic thinking - transform large data sets into a story that helps leadership make decisions
• Perform quantitative forecasting and qualitative research to identify product opportunities and prioritize your roadmap
• Get your hands dirty and drive the product development process for your product from ideation to launch to impact analysis, collaborating with many teams along the way

To thrive in this role, you have

• A deep understanding of customer needs, and strong motivation to tackle their problems
• An owner's mindset - you don't shy away from the hard stuff
• Strong collaboration skills in team environments but able to act quickly as the decision-maker
• A sense of urgency and the ability to achieve impact in a fast-paced environment
• A growth mindset -- you live and breathe experimentation, data analysis, and ruthlessly focus on impact
• A strong understanding of current product best-practice and opinions on where product is going next
• A strong track record of growing products you've worked on, both in terms of usage as well as user affinity
• A demonstrated ability to work cross-functionally across teams to prioritize and build products that delight customers and deliver on company goals
• A strong analytical orientation -- a focus on data driven decision making and the ability to measure success
• A solid design and technical understanding such that you can engage with your counterparts in collaborative and productive manner
• Experience in specific areas such as referrals, content marketing, SEO, martech, growth marketing is a nice to have.  

Qualifications and Skills:

• 8+ years of relevant work experience across product management, engineering, design, analytics or growth marketing.
• At least two years of experience in managing a team of product managers in a high growth environment, including hiring and coaching.
• At least two years of experience owning the growth of a consumer product.

#LI-Hybrid
#LI-NG1

Don't meet every single requirement? If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.

We are an equal opportunity employer who values diversity and inclusion and look for applicants who understand, embrace and thrive in a multicultural world. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.

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