Business Analyst/ Lead Business Analyst

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If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Lead Business Analyst

To be successful in this role, you should meet the following requirements:

• Work with Service line mangers and BM for running cost board every week
• Responsible for reviewing all request submitted to cost board from commercial review and supplier type
• Contract Management and commercial management of supplier contracts
• Manage and review supplier contracts for measuring service credits and ensure adherence to KPI's are met by supplier
• Review of SOW and providing commercial and operational observation
• Creatively apply business and technical knowledge to enable, support and
• Review all aspects of third party spends
• Develop and maintain communication at all levels across the organization to facilitate smooth and effective running of cost board operation and outcomes for WPB.
• Interface with the Business Manager in putting together third party demand;
• Run third party risk management forum for WPB and ensure the COO of WPB executes contract post such due diligence;
• Ensure 100 % compliance of all Third Party Risk Management policy for all suppliers used by WPB IT
• Run vendor governance and performance management forum for all strategic and high critical vendors of WPB IT
• Develop demand management of third party across WPB IT
• Create contracts calendar and renewal process for WPB IT
• Interface with WPB Delivery organization and Architects for third party spend management

To be successful in this role, you should meet the following requirements:

• Experience with Contract Management and negotiation of contracts in IT and ITES company; Financial Services industry
• Excellent written and verbal communication skills;
• Good process analysis and problem solving skills;
• Ability to drive change and improvement to existing processes and to create new processes;
• Decision-maker – considered and timely especially when under pressure;
• Ability to build relationships by communicating, influencing and negotiating effectively with business heads, senior managers, third party consultants, technical experts across the whole department and business users;
• Willingness to own work and problems and see through to completion and to use own initiative to resolve issues, whilst dealing with a diverse range of people;
• Strong interpersonal skills, coupled with the ability to succeed within a matrix management structure and build and maintain global team relationships;
• Ability to work with resources based in other locations;
• Proven ability to prioritise workload effectively in line with business priorities;
• 'Can Do' attitude. Willing to turn a hand to whatever task is required;
• Ability to work with minimal supervision, work independently, proactively and under pressure against multiple deadlines
• and to contribute to a larger team; to have flexible approach to responsibilities;
• Self-motivation, and a proven rapid learning capability in a changing environment are essential;
• Drive and tenacity to ensure change is effectively implemented in a matrix environment

You'll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India