Senior Information Technology Manager

7 days ago


Ahmedabad, Gujarat, India MYCPE ONE Full time ₹ 20,00,000 - ₹ 25,00,000 per year

The Manager of Cybersecurity & Managed IT Services will be responsible for building and leading the new division from the ground up. This role includes strategic planning, operational execution, team building, and end-to-end service delivery. The ideal candidate will have a strong background in IT leadership, cybersecurity, cloud services, and client management—particularly with CPA or financial services firms.

Key Responsibilities:

Strategic Leadership:


• Develop and execute the vision, strategy, and roadmap for the division.


• Define and manage service offerings tailored specifically for CPA and accounting firms.


• Set and manage budgets, forecasts, and key performance metrics.

Operational Oversight:


• Establish operational workflows, technical infrastructure, and client onboarding procedures.


• Oversee daily operations including cybersecurity monitoring, helpdesk support, cloud hosting, and IT service delivery.


• Ensure high availability, uptime, and responsiveness across all services.

Team Building & Management:


• Recruit, build, and lead a high-performing technical and support team.


• Define roles and responsibilities, set clear goals, and drive a culture of accountability and excellence.


• Mentor and support professional development of team members.

Cybersecurity & Compliance:


• Design and implement cybersecurity frameworks that meet industry best practices and regulatory requirements (e.g., SOC 2, HIPAA, IRS Pub 4557).


• Establish and maintain incident response protocols and data protection policies.


• Stay current with evolving threats and ensure proactive mitigation.

Client Focus:


• Develop deep relationships with CPA firms to understand their unique IT and compliance needs.


• Ensure exceptional client satisfaction and long-term partnerships.


• Oversee client onboarding, project implementations, and ongoing managed services.



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