Head of Training

Description
To meet the growing demand for AWS Training around the globe we need exceptionally talented, bright, and driven people. If you have a passion for learning, and can communicate highly technical concepts to audiences at different stages in the AWS journey, we'd like to speak with you.

Here is your chance to join the Training & Certification team, working in the highly visible role of Head of Training & Certification – India. In this role, you will be responsible for leading the India Training and Certification Business Development Manager team. You will develop and own relationships with top AWS customers, helping our customers drive a long term transformation agenda, accelerating customers use of AWS Cloud. You will coach and manage a team of Business Development Managers. You will assist customers to understand their training requirements, develop detailed training proposals and manage the flawless execution of training plans. This is a great opportunity to combine your passion for business development, customer enablement and technology.

You will have excellent communication skills and proven business development experience, ideally in the IT sector. Experience in supporting customer enablement or training and SaaS Sales will further enable your success.

To be successful in this position, you must be a self-starter who is prepared to Think Big and Dive Deep.

Key job responsibilities

• Work closely with the Account and Partner Teams to identify, plan and deliver Training and Certification Programs for AWS Partner and Customer Audiences.
• Own executive relationships with AWS top customers to drive their long term learning and development and transformation agendas in partnership with AWS.
• Have AWS managerial experience and a background in leading through a matrix team structure to deliver results.
• Work closely with the Customer Success Management team in Training and Certification and the broader business to ensure customer adoption of training is being acted upon.
• Collaborate across teams within AWS, e.g., Solution Architects, Product and curriculum teams to establish local programs that deliver downstream impact for the customer and AWS.
• Coach and manage a team of Business Development and Amazon Training Partner Managers, setting team and individual goals and revenue plans and successfully meet or exceed these as a team.
• Maintain a strong relationship with stakeholders to ensure flawless execution of training plans.
• Work closely with AWS IN leadership to help plan and execute a comprehensive AWS digital skills development framework across IN and influence think big opportunities to drive skills agenda together with the country leadership team.
• Create & nurture Training Partnerships in IN supporting them to drive business, collaborating closely with the AWS Training partner team in IN to expand training through Training partners.
• Develop a strategy to cooperate with local and national organizations, including public sector, higher education, skills councils, Public Policy or large non-profit or for-profit organizations to design, build and execute long-term projects supporting Digital Skills
• Evangelize AWS Training & Certification at company and industry events.
• Manage and drive all training investment programs in country, including philanthropic sponsoring or funded training projects for customers, AWS partners or a wider audience.
• Drive training engagements at the CXO level as well as with Line of Business Leaders across complex organizations.
• Build & maintain a pipeline of training opportunities and provide regular forecasts.
• Prepare and deliver business reviews to senior management.

A day in the life

Your day starts with a fresh coffee or tea organising yourself for you day ahead. You help coordinate your teams engagement with account managers to understand customer needs, getting directly involved in specific strategic customer pursuits. You reach out to key customers to help them to understand the possibilities of leveraging AWS training. In the afternoon, you debrief your team's progress against goals and metrics, and review specific Learning Needs Assessments and proposed training plans.

Success The customer wants the training your team have suggested. Now you can monitor the planning and delivery of training outcomes while updating your forecasts. For the remainder of the day you work on a Think Big proposal to deliver a series of scaled training events focused on new and emerging AI technologies.

About The Team
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Basic Qualifications

• Bachelor's degree or equivalent
• Experience in strategic thinking about business, enterprise software products, and new technology platforms and architectures or equivalent
• Experience working and communicating with multiple stakeholders and cross functional teams including direct and channel marketing, solution architect teams, product management and account management teams
• Senior Leadership Experience: Experience in leadership roles in sales operations, sales strategy, finance, business development, or other related fields, with proven people leadership managing multiple teams or sizeable organizations.
• Vendor & Partnership Management: Proven experience managing relationships with external vendors, distributors, strategic partners, and learning providers
• Communication Excellence: Strong verbal and written communication skills with native-level fluency in English
• Executive Sales Leadership: Demonstrated business development and sales leadership experience at the C-suite level, with a track record of driving revenue growth and strategic partnerships

Preferred Qualifications

• 5+ years of managing and developing high performance teams experience
• Bachelor's degree or equivalent
• 5+ years of managing and developing high performance teams experience
• Experience conducting Training Needs Assessments, developing training plans and demonstrated commercial experience and business acumen.
• Ideally previous experience working in large multi-national companies and knowledge of Amazon Web Services for Cloud Computing concepts
• Experience engaging and presenting to senior executives (CXO level)

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company
- AWS India - Delhi

Job ID: A3132350