Manager RCM Operations

3 hours ago

Mohali, Punjab, India Nath Outsourcing Solutions Pvt. Ltd. Full time

Manager / Senior Manager - RCM Operations US Medical Billing (Practice Excellence)

Location:
Mohali

Company:
Nath Outsourcing Solutions Pvt. Ltd.

Are you a strategic leader passionate about driving excellence in US Healthcare RCM? Nath Outsourcing is seeking a seasoned Manager/Senior Manager to champion operational excellence and client success within our dynamic Practice Excellence team.

Key Responsibilities:

Client Partnership & Strategic Management:

  • Act as the primary point of contact for clients, building strong, trusted partnerships with US Physicians and their offices.
  • Proactively understand client needs, provide tailored solutions, and ensure exceptional satisfaction through timely issue resolution.

Operational Excellence & Performance Optimization:

  • Monitor, analyze, and interpret operational data and KPIs to track performance and identify trends.
  • Drive data-backed process improvements and strategic initiatives to enhance efficiency and accuracy across the RCM lifecycle.

Cross-Functional Leadership & Collaboration:

  • Serve as a key liaison between clients and internal teams (AR, Credentialing, Patient Services, etc.), facilitating seamless communication.
  • Champion process improvement projects by collaborating with cross-functional teams to resolve challenges and implement best practices.

Revenue Cycle Management (RCM) Expertise:

  • Apply your end-to-end RCM knowledge—from Patient Intake and Charge Entry to Payment Posting, A/R Management, and Denials—to guide teams and optimize outcomes.

What We're Looking For (Qualifications & Experience):

  • A minimum of
    10 years of hands-on experience in US Revenue Cycle Management (RCM).
  • At least
    3-4 years in a leadership role
    with proven experience managing teams and driving results.
  • A minimum of
    2 years of direct client-facing experience
    , communicating with US Physicians and/or their front-office staff.
  • A graduate degree in any stream is required.

Ideal Candidate Profile:

  • Proven Project Manager:
    Ability to juggle multiple clients and complex projects simultaneously without compromising quality.
  • Data-Driven Analyst:
    Strong analytical skills to dissect performance metrics and identify actionable insights for improvement.

Apply now by submitting your resume and a cover letter detailing your relevant experience

email resume to :
-mds-.com

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