Senior Support Engineer L2

Role ObjectivesProvide technical support to global clients across cloud and system environments.Troubleshoot issues as per support level (L1 basic, L2 advanced).Ensure timely resolution of tickets and escalate complex problems to higher levels when required.Deliver excellent client experience through clear communication and professional handling.Core...

Description : An L2 Support Engineer also monitors and performs preventative maintenance on various products, services, and data center infrastructure while tracking results, issues, and working toward a resolution with other teams as needed. Responds to inquiries and/or provides information upon request from clients, employees, or vendors. ...

Location: Makarba, AhmedabadShift: Rotational (based on client allocation)Employment Type: Full-timeJob Overview:We are hiring L1 and L2 Support Engineers to provide remote IT support to our international clients. This role demands strong technical troubleshooting skills, excellent English communication, and a proactive approach to resolving IT issues....

Job Title: SOC Analyst – L2Location: On-site – AhmedabadShift: 24x7 Rotational ShiftsExperience Level: 2–3 YearsAbout the RoleWe are seeking a skilled and analytical SOC Analyst L2 to join our growing 24x7 Security Operations Center. As an L2 Analyst, you will be responsible for conducting in-depth investigations on alerts escalated from L1, improving...

Job Title:Desktop Support Engineer- L2Location:AhmedabadExperience:1.5+ yearsJob Type:Full-TimeWorking Days:6 DaysKey Responsibilities:Provide technical support for desktop systems, laptops, printers, and other IT peripherals.Install, configure, and maintain operating systems (Windows 10/11, macOS) and business applications.Troubleshoot issues related to...

Job Title:Sr. Technical Support Engineer – IT Technical SupportLocation:Gandhinagar/Ahmedabad, GujaratShift:RotationalJob Description:Job Summary:Sr. Technical Support Engineer acts as Level 2 support staff in the IT SD Support escalation matrix. As aSr. TSE Engineer, you should have a solid technical background with Microsoft products and...

Job Description:Job Role: SAP BASIS L2 CONSULTANTExperience: 2 To 4 yearsBase location: Ahmedabad (Work from Office) Permanent role Job Description:We are seeking a motivated and skilled SAP BASIS L2 Consultant with 2 to 4 years of hands-on experience to join our team. The ideal candidate will be responsible for the administration, monitoring, and...

DescriptionHiring Sr.Site Reliability Engineer (Network) L2 | CCNA Certified.Experience 5+ Years.Location Ahmedabad.Certifications Required CCNA / CCNP Certified.Network EngineeringComplex Operations : Can manage and optimize complex network environments, including large-scale deployments and high-availability systems.Advanced Troubleshooting : Proficient in...

Role - L1 Support EngineerLocation: [On-site]Job Type: Full-timeExperience: 3–5 yearsEducation: Bachelor's degree in computer science, Information Technology, or a related field (or equivalent)Shift: Rotational (Night Shift)Role OverviewAs an experienced L1 Support Engineer, you will be the first point of contact for technical support, ensuring the smooth...

Job Description:Key Responsibilities:Configure and support all aspects of the SAP MM module including purchasing, inventory management, and logistics.Analyze business requirements and translate them into SAP solutions.Handle tickets, incidents, and change requests as part of L2 support.Collaborate with business users to troubleshoot and resolve system issues...