Zoho Consultant

ob Title: Zoho Consultant

Job Type: Full-Time

Location: On-site - Madurai

Job Summary

We are looking for a skilled Zoho Consultant to join our team full-time. The ideal candidate will have proven experience with Zoho's suite of applications—including Zoho CRM, Zoho Creator, Zoho Books, Zoho Desk, Zoho People, and more. You will be responsible for implementing, customizing, and optimizing Zoho solutions to align with diverse business requirements.

Key Responsibilities

1. Zoho Implementation & Customization

2. Configure and customize Zoho CRM, Zoho One, Desk, Creator, Books, and other Zoho apps.

3. Develop and automate workflows, blueprints, and custom business processes.
4. Customize reports, dashboards, and modules within Zoho applications.

5. Integrate Zoho apps with third-party tools via APIs and webhooks.

6. Business Process Optimization

7. Analyze existing business workflows and suggest Zoho-based automation solutions.

8. Leverage Deluge scripting, Zoho Flow, and workflow automation to optimize processes.

9. Implement Zoho tools for lead management, sales automation, customer service, and finance operations.

10. Data Management & Reporting

11. Migrate and cleanse data from legacy systems or other CRMs into Zoho.

12. Develop advanced reports and dashboards using Zoho Analytics and other tools.
13. Maintain data integrity, security, and implement appropriate user access control.
14. Training & Support
15. Provide training to internal teams on Zoho tools, features, and best practices.

Required Skills & Qualifications

Technical Skills

• Minimum 3 years of hands-on experience with Zoho CRM and related applications.
• Proficient in Deluge scripting, API integration, and workflow automation.
• Experience customizing modules, layouts, dashboards, and workflows.
• Strong understanding of business processes in Sales, Marketing, HR, Finance, and Customer Support.
• Familiarity with Zoho Analytics, Zoho Flow, Zoho Sign, and Zoho Mail is a plus.

Soft Skills

• Strong analytical and problem-solving skills.
• Excellent communication, presentation, and interpersonal abilities.
• Ability to manage projects independently and collaborate with cross-functional teams.
• Good documentation and time management skills.

Educational & Experience Requirements

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• Zoho Certifications such as Zoho CRM Certified Consultant or Zoho Creator Certified Developer are preferred.
• Prior experience in CRM consulting, SaaS platforms, or ERP implementation is a plus.
• Offer timely troubleshooting and issue resolution for Zoho-related challenges.
• Stay updated on Zoho platform enhancements and release features to improve business processes.

Job Types: Full-time, Permanent

Pay: ₹40, ₹1,000,000.00 per month