Site Supervisor Assited Living

Location: Zealver Silent Hills, Belapur (with periodic support to Zealver Basera, Panvel)

Work Schedule: 6 days a week | 8-hour shift

Reports To: Unit In charge – Operations (UIC)

Purpose

This role integrates physiotherapy care with vendor management and administrative support to ensure residents' physical wellbeing and the facility's operational efficiency. The candidate will deliver scheduled physiotherapy services, manage vendor and procurement processes, and support day-to-day facility administrative function, ensuring high service standards and seamless coordination across departments.

Key Interfaces

• Unit in Charge – Operations

Network Team - HO

• Nursing and Caregiving Teams

• Vendors and Service Providers

• Finance and Accounts Team - HO

• Residents and Families

Key Roles and Responsibilities

A. Clinical / Physiotherapy Responsibilities

• Conduct physiotherapy sessions three times a week at each facility (Belapur and Panvel).

• Assess residents' functional abilities, design personalized therapy plans, and monitor progress.

• Administer therapeutic exercises, pain management interventions, and mobility enhancement programs.

• Maintain accurate and confidential documentation of therapy sessions and progress notes.

• Coordinate with doctors, nursing, and caregiving teams for integrated resident care.

• Educate residents and families on post-therapy exercises, fall prevention, and home care routines.

• Ensure all physiotherapy equipment and therapy areas are well-maintained, sanitized, and safe for use.

B. Vendor Management & Procurement

• Identify, evaluate, and manage vendors for medical and non-medical services, supplies, and maintenance.

• Oversee the entire procurement cycle—from requisition to delivery and payment intimation to accounts

• Ensure timely procurement and delivery of consumables, equipment, and operational supplies.

• Maintain a back up vendor database, service agreements, and AMC (Annual Maintenance Contract) records at facility

• Monitor vendor performance and ensure compliance with agreed service levels and quality standards.

• Coordinate with the Network/Vendor for raising timely requisitions for services and products.

Coordinate with Finance team whever required for smooth functioning & accounting process.

• Periodically review vendor costs and performance to optimize service efficiency and expenditure.

C. Administrative & Facility Support

• Assist the UIC-Operations in day to day operations

• Maintain inventory excels, asset records, and procurement documentation.

• Supervise housekeeping, catering, and maintenance services through vendor coordination.

• Report operational issues (repairs, shortages, service lapses) to reporting personnel and ensure timely resolution.

• Support the Unit Incharge in compliance documentation, audits, and statutory requirements.

• Assist in organizing resident engagement and wellness activities.

• Facilitate inter-site coordination and support requirements between Belapur and Panvel units.

D. Coordination & Reporting

• Prepare monthly reports on physiotherapy schedules, procurement, and vendor performance.

• Participate in weekly / monthly review meetings and provide updates on functional areas.

• Coordinate cross-functional communication among care, admin, and vendor teams.

Qualifications & Requirements

• Bachelor's Degree in Physiotherapy (BPT) from a recognized institution.

• 3–5 years of experience in physiotherapy with some exposure to facility/administrative coordination; prior exposure to healthcare, rehabilitation, or senior living preferred.

• Understanding of procurement, vendor management, and basic finance workflows.

• Excellent communication, documentation, and negotiation skills.

• Proficient in MS Office (Excel, Word, PowerPoint) and basic record management systems.

• Compassionate, proactive, and able to manage multiple responsibilities effectively.

• Willingness for local travel between facilities as required

Performance Indicators

• Quality and outcomes of physiotherapy sessions.

• Resident satisfaction and engagement levels.

• Timeliness of procurement and vendor management.

• Compliance with documentation, safety, and audit requirements.

• Smooth day-to-day administrative and operational functioning of the facility.