Customer Care Executive
6 days ago
The Customer Support Executive serves as the primary point of contact for our domestic customers, providing exceptional service across various communication channels (primarily voice). This role is crucial for ensuring high levels of customer satisfaction, efficient query resolution, and a professional brand image.
Customer Interaction & Resolution
Handle Inbound/Outbound Contacts: Professionally manage a high volume of inbound and outbound customer calls, and occasionally handle emails or chat inquiries.
Query Resolution: Efficiently address and resolve customer complaints, queries, and service-related issues on the First Call Resolution (FCR) wherever possible.
Product/Service Information: Provide accurate, detailed information about company products, services, policies, and ongoing promotions.
Troubleshooting: Guide customers through basic troubleshooting steps to resolve technical or procedural issues.
Escalation Management: Identify and promptly escalate complex or unresolved issues to the appropriate internal teams (e.g., technical support, billing) following established protocols.
Maintain Professionalism: Interact with customers using a clear, courteous, and professional tone, demonstrating empathy and patience, especially when dealing with irate or stressed customers.
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Customer Care Executive
2 days ago
Bengaluru, Karnataka, India Sprint Asia Pacific Full time ₹ 1,80,000 - ₹ 3,00,000 per yearLocation: ChennaiExperience: 1–2 YearsSalary: ₹15,000–₹25,000 + IncentivesLanguages:1 Executive – Kannada1 Executive – Hindi1 Executive – TamilResponsibilities:Handle customer calls, service scheduling, and lead follow-ups.Maintain CRM and ensure timely service updates.Skills:Good communication, CRM knowledge, customer-first attitude.Job Type:...
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Customer Care Executive
2 weeks ago
Bengaluru, Karnataka, India Cambium Networks Full time ₹ 2,00,000 - ₹ 6,00,000 per yearScope of Responsibilities & Position Expectations This requisition is for a Customer Care Executive in Bengaluru (Bangalore), India. We are seeking a dedicated and customer-focused individual to join our support team. As a Customer Care Executive, you will be the first point of contact for customers, providing timely, empathetic, and solutions-oriented...
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Customer Care Executive
6 days ago
Bengaluru, Karnataka, India KNEETOES Full time ₹ 8,00,000 - ₹ 12,00,000 per yearJob Title:Customer Care ExecutiveLocation:BangaloreWork Mode:Work from OfficeJob Description:We are looking for a dedicated and customer-focusedCustomer Care Executiveto join our team. The role involves handling customer queries, processing orders, providing solutions, ensuring customer satisfaction, and maintaining a positive brand experience.Key...
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Customer Care Executive
2 days ago
Bengaluru, Karnataka, India Colossal Service Full time ₹ 3,60,000 - ₹ 4,80,000 per yearPost - Customer care Executive Salary - 3 lpa to 4 lpaInbound process no sales and target Chat and voice process 24*7 for male and rotational day shift for female.Call Perks and benefitsSalary + PF ESI + Picknup or drop in any odd hours
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Customer Care Executive
2 days ago
Bengaluru, Karnataka, India Scoresoftlabsopc Full time ₹ 2,00,000 - ₹ 6,00,000 per yearGreetings From Scorelabs Inc We are Hiring Customer Care Executives Englsh & Hindi Voice Process Handle inbound and outbound calls, emails, and chat support for customer queries. Adhere to company policies, compliance standards Required Candidate profileEducation: Graduate / Diploma / +2 Strong verbal and written communication in English& Hindi Good...
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Customer Care Executive
2 days ago
Bengaluru, Karnataka, India Delights Marketing Solutions Full time ₹ 2,16,000 - ₹ 3,24,000 per yearCustomer Care Executive (Voice & Non-Voice Process) – BangaloreLocation: BangaloreJob Type: Full-TimeSalary: ₹18,000 – ₹27,000 per monthExperience: 1 Year Experience / FresherEligibility: 12th Pass / GraduateShifts: Rotational ShiftsWeek-Offs: RotationalJob DescriptionWe are hiring enthusiastic and customer-focused individuals for the position of...
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Customer Care Executive
2 weeks ago
Bengaluru, Karnataka, India Sri Shankara Cancer Foundation Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesThe Customer Care Executive serves as the primary point of contact for patients andtheir families, ensuring a seamless, compassionate, and efficient experience throughouttheir hospital journey. The role involves handling inquiries, guiding patients throughregistration and billing processes, addressing grievances, and upholding the...
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Customer Care Executive
2 weeks ago
Bengaluru, Karnataka, India Accendra Ventures Llp Full time ₹ 8,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesWe are looking for enthusiastic and customer-focused individuals to join our team as Customer Care Executives. The ideal candidate should have good communication skills, a positive attitude, and the ability to handle customer queries efficiently. Training will be provided.Key Skills Required:Excellent verbal and written communication...
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Customer Care Executive
2 weeks ago
Bengaluru, Karnataka, India HIVADO Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob Title: Customer Care & Tele-Sales AssociateReports To: Founder / CEOLocation: BangaloreKey Responsibilities:Customer Care (Inbound)• Handle inbound calls, WhatsApp queries, and emails for order status, returns, product questions.• Deliver prompt, polite, and solution-oriented responses to ensure high customer satisfaction (CSAT).• Maintain detailed...
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Customer Care Executive
1 week ago
Bengaluru, Karnataka, India Alldigi Tech Full time ₹ 1,55,900 - ₹ 1,83,710 per yearGreetings from Alldigitech...... Looking for immediate joiners JD for Customer Care Executive for voice process (Banking)Salary grid:18371/CTC Take home 15590 in handAttractive incentives based on the performanceQualification: 12th MandatoryLanguages:English + 1 any south language is mandatory (Kannada,Tamil,Malayalam)6 days working 1day rotational week...