Customer Care Executive

2 days ago

Bengaluru, Karnataka, India Delights Marketing Solutions Full time ₹ 2,16,000 - ₹ 3,24,000 per year

Customer Care Executive (Voice & Non-Voice Process) – Bangalore

Location: Bangalore

Job Type: Full-Time

Salary: ₹18,000 – ₹27,000 per month

Experience: 1 Year Experience / Fresher

Eligibility: 12th Pass / Graduate

Shifts: Rotational Shifts

Week-Offs: Rotational

Job Description

We are hiring enthusiastic and customer-focused individuals for the position of Customer Care Executive for both Voice and Non-Voice processes. This is an excellent opportunity for candidates who wish to build a strong career in customer support while working with a professional and growth-oriented team.

Key ResponsibilitiesVoice Process

  • Handle inbound/outbound customer calls.
  • Resolve customer queries with clarity, patience, and professionalism.
  • Provide accurate product/service information.
  • Maintain call quality and follow communication guidelines.

Non-Voice Process

  • Respond to customer queries via email, chat, or tickets.
  • Maintain accuracy and quality in written communication.
  • Update customer information in the system.
  • Ensure timely follow-up and resolution.

Requirements

  • Good communication skills (verbal & written).
  • Basic computer knowledge and typing skills for non-voice positions.
  • Ability to work in rotational shifts and week-offs.
  • Customer-oriented attitude with problem-solving ability.
  • Freshers and experienced candidates (HSC Pass) are welcome.

Benefits

  • Attractive salary: ₹18,000 – ₹27,000
  • Growth opportunities within the organization.
  • Professional training provided.
  • Friendly and supportive work environment.

How to Apply

Interested candidates can apply directly through Indeed or share their updated resume with the HR Arijit

Job Type: Full-time

Pay: ₹18, ₹27,000.00 per month

Benefits:

  • Health insurance

Work Location: In person

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