HRSS Specialist

1 day ago

India DBS Bank Full time ₹ 40,00,000 - ₹ 80,00,000 per year

Job Objective

  • To drive HRSS agenda in respective region/ city, working in close partnership with city HR
  • To provide end-to-end HR service covering the whole employee life cycle
  • To work with central HRSS team on projects/ initiatives

Principal Responsibilities

  • Employee Lifecycle Management\: Provide end-to-end HR support, from recruitment (including interview scheduling and background checks) to onboarding, ongoing employee relations, and offboarding.
  • Regional Collaboration\: Act as the on-the-ground HRSS representative, collaborating with city HR colleagues, employees, and managers to gather feedback, identify issues, and implement solutions. Contribute to the continuous improvement of HRSS services.
  • HR Systems and Data Management\: Maintain accurate employee data in HR systems (e.g., Workday), support system enhancements, and implement HR projects.
  • Process Improvement\: Contribute to the development and revision of HRSS processes and Standard Operating Procedures (SOPs).
  • Training Support\: Assist with the logistical aspects of training programs (classroom and online), including record-keeping, payment processing, and CBG license management.
  • Project Participation\: Actively participate in and contribute to HRSS initiatives and projects, offering regional perspectives and solutions.
  • Other Duties\: Perform other duties as assigned.

Education and Relevant Experience

  • Bachelor's degree or above.
  • Minimum 5 years of experience in HR operations, with a proven track record of providing excellent service.

Functional / Technical Competencies

  • Excellent communication, interpersonal, and problem-solving skills.
  • Strong relationship-building abilities across all levels of the organization.
  • Adaptable and able to work effectively under pressure.
  • Strong teamwork and results-oriented mindset.
  • Fluent in English and Mandarin Chinese (written and spoken).
  • Proficiency in Microsoft Office Suite and HR systems (e.g., Workday).

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