Genesys Cloud

About NCR CorporationNCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology,...

Why this job matters The role holder is required to effectively handle the delivery and support of IPT solutions for the IPT Global Hub.Within Service Delivery, he/she will take ownership to handle the delivery of large volume for higher complexity solutions for the unit. He/she enables solutions to be delivered at maximum efficiency and profit through...

About the RoleWe are looking for an experienced AI Engineer with deep expertise in voice technologies to design, develop, and deploy next-generation voice-driven applications. This role involves working on speech recognition, voice synthesis, and conversational AI systems, integrating them into enterprise applications, and enhancing user interactions through...

Job TitleService Cloud Product Owner - PurposeThe Service Cloud Product Owner will focus on maximizing the value of the service cloud module inside of our CRM environment. This role is responsible for ensuring efficient case management, seamless integration with support systems like telephony and ServiceNow, and maintaining the reliability of webform...

Job TitleService Cloud Product Owner - PurposeThe Service Cloud Product Owner will focus on maximizing the value of the service cloud module inside of our CRM environment. This role is responsible for ensuring efficient case management, seamless integration with support systems like telephony and ServiceNow, and maintaining the reliability of webform...

Position:Senior Manager/Chief Manager - Center IT & Dialer OperationsLocation:Dadar, MumbaiWork Mode:Work from OfficeExperience:15+ yearsRole OverviewWe are hiring for our client who is into Corporate wellness services. They are looking for an experienced professional to lead the IT and Dialer Management function for the call center operations. The ideal...

Description : - Position : Senior Manager/Chief Manager Center IT & Dialer Operations. - Location : Dadar, Mumbai. - Work Mode : Work from Office. - Experience : 15 years.Role Overview : We are hiring for our client who is into Corporate wellness services. They are looking for an experienced professional to lead the IT and Dialer...

Job requisition ID :: 89542Date: Sep 17, 2025Location: MumbaiDesignation: ManagerEntity: Deloitte Touche Tohmatsu India LLPYour potential, unleashed.India's impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the...

Job Description:you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer...

**Job Title: OEM Cloud System Architect** **Job Summary**: He will design solution, develop, and implement it for customer’s instances. He will be responsible to provide design documents e. g. Engineering plan, HLD, LLD. He will be a team member working in collaboration with cross functional teams for services launch / rollout, customer onboarding for...

**About the role**: Key accountabilities RUN phase: - To provide professional technical support and troubleshooting for all issues received related to Genesys CC. - Resolve complex customer issues on Genesys CC; diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. - Act as high level of...

We are Hiring BIM Coordinator / MEP Engineer GENESIS INFOSERVE PVT. LTD. is an IT company with its head office in Mumbai and regional offices in Delhi and Pune. Genesis has been one of the top-performing resellers of Design software in Mumbai and nearby territories since 1999. We are also into IT solutions and services. An Authorized partner for the...

Location: MumbaiExperience: 3–5 yearsType: Full-timeAbout the RoleOne of our esteemed clients is seeking a techno-functional Salesforce professional passionate about transforming service processes through automation, AI, and innovation. As a Service & Automation Owner, you’ll drive end-to-end service transformation using Salesforce Financial Services...

Location: MumbaiExperience: 3–5 yearsType: Full-timeAbout the RoleOne of our esteemed clients is seeking a techno-functional Salesforce professional passionate about transforming service processes through automation, AI, and innovation. As a Service & Automation Owner, you’ll drive end-to-end service transformation using Salesforce Financial Services...

Location: MumbaiExperience: 3–5 yearsType: Full-timeAbout the RoleOne of our esteemed clients is seeking a techno-functional Salesforce professional passionate about transforming service processes through automation, AI, and innovation. As a Service & Automation Owner, you’ll drive end-to-end service transformation using Salesforce Financial Services...

📍 Location: Mumbai 💼 Experience: 3–5 years 🏢 Type: Full-timeAbout the RoleOne of our esteemed clients is seeking a techno-functional Salesforce professional passionate about transforming service processes through automation, AI, and innovation. As a Service & Automation Owner, you’ll drive end-to-end service transformation using Salesforce...

📍 Location: Mumbai 💼 Experience: 3–5 years 🏢 Type: Full-time About the Role One of our esteemed clients is seeking a techno-functional Salesforce professional passionate about transforming service processes through automation, AI, and innovation. As a Service & Automation Owner, you’ll drive end-to-end service transformation using Salesforce...

Location: Mumbai Experience: 3–5 years Type: Full-time About the Role One of our esteemed clients is seeking a techno-functional Salesforce professional passionate about transforming service processes through automation, AI, and innovation. As a Service & Automation Owner , you’ll drive end-to-end service transformation using Salesforce Financial...