Customer Service Representative

4 days ago

Gurgaon, Haryana, India Alaya By Stage3 Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role Description

This is a full-time on-site role for a Customer Care Executive. The Customer Care Executive will be responsible for resolving customer queries, complaints and issues through various communication channels like chat, email and phone. They will be responsible for ensuring high levels of customer satisfaction through effective communication, empathy and problem solving. The Customer Care Executive will also be responsible for providing sales support by up-selling and cross-selling our products.


Qualifications

  • Excellent Customer Support, Customer Satisfaction, and Customer Service skills
  • Strong Communication skills both verbal and written
  • Ability to handle Customer complaints and issues with empathy and problem-solving skills
  • Sales skills with an ability to up-sell and cross-sell our products
  • Experience in a similar role would be preferred
  • A Bachelor's degree or diploma in any discipline
  • Proficiency in MS Office and CRM software

  • Customer Service Representative

    2 days ago

    Gurgaon, Haryana, India Kinexa Inc Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Customer Service Representative & Business Develpoment Executive located in Gurugram. The Customer Service Representative & Sales will respond to customer inquiries, provide effective and efficient solutions, and ensure customer satisfaction. Daily tasks include handling customer complaints, processing...

  • Customer Service Representative

    2 weeks ago

    Gurgaon, Haryana, India IGT Solutions Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    ** Amazing Opportunity for GRADUATES - APPLY NOW **We are looking for a dedicated/professional and detailed oriented Customer care representative for CHAT PROCESS. This role involves providing customer service support through CHAT support for banking/ financial processWe are seeking a highly motivated and customer-focused BPO Chat Support Representative to...

  • Customer Service Representative

    2 weeks ago

    Gurgaon, Haryana, India beBeeCustomerService Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Customer Service Representative

  • Customer Service Representative

    1 week ago

    Gurgaon, Haryana, India beBeeCustomerService Full time ₹ 1,20,000 - ₹ 2,50,000

    Customer Service Representative RoleWe are seeking a highly skilled Customer Service Representative to provide exceptional service and support to our customers.Responsibilities:Provide excellent communication skills and interact with customers in a professional manner.Identify and resolve customer complaints promptly and effectively.Work collaboratively with...

  • Customer Service Representative

    2 weeks ago

    Gurgaon, Haryana, India beBeeCustomerService Full time ₹ 20,00,000 - ₹ 30,00,000

    Job Title:Customer Service RepresentativeThe primary responsibility of this role is to provide exceptional customer service, ensuring that customers receive timely and effective assistance.This involves responding to customer inquiries, resolving complaints, and escalating complex issues when necessary.Customer service representatives must possess excellent...

  • International Customer Service Representative

    1 week ago

    Gurgaon, Haryana, India beBeeCustomerService Full time ₹ 35,000 - ₹ 37,000

    International Customer Service RepresentativeWe are seeking an International Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries and resolving issues in a professional and courteous manner.Required Skills and QualificationsExcellent communication skillsAbility to work in a fast-paced...

  • CSR - Customer Service Representative

    7 days ago

    Gurgaon, Haryana, India ClaimBuddy Technologies Pvt Ltd Full time ₹ 24,000 - ₹ 34,08,600 per year

    At ClaimBuddy Technologies, we count on the customer service department to interact professionally with our valued customers when they have questions or concerns. We're seeking a highly skilled customer service representative to join our team and handle inbound and outbound phone calls, email requests, and face-to-face interactions with a friendly and...

  • Customer Service Representative

    1 week ago

    Gurgaon, Haryana, India beBeeCustomer Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Summary:We are seeking a skilled professional to join our team in the role of Customer Service Representative.The ideal candidate will possess excellent communication skills, be able to work under supervision, and have a basic understanding of financial services operations.ResponsibilitiesSupport customer onboarding and loan processing by gathering...

  • Customer Service Representative

    2 weeks ago

    Gurgaon, Haryana, India Policybazaar Full time ₹ 2,50,000 - ₹ 4,00,000 per year

    Job Overview: We are hiring Customer Service Representatives who will be responsible for handling customer queries, providing product information, and resolving issues efficiently to ensure a positive customer experience. Key Responsibilities:Handle inbound and outbound calls and respond to customer queries. Provide accurate information about insurance...

  • Customer Service Representative

    1 week ago

    Gurgaon, Haryana, India Kyndryl Full time

    Who We Are At Kyndryl we design build manage and modernize the mission-critical technology systems that the world depends on every day So why work at Kyndryl We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable inclusive world for our employees our customers and our communities The Role ...