Customer Support Executive
2 weeks ago
Company Description
HumanHire Corp, established in 2014, specializes in providing reliable and tailored resources to meet client needs.
Role Description
This is a full-time, on-site role for a Customer Support Executive based in Mumbai. The Customer Support Executive will be responsible for providing exceptional customer support and ensuring customer satisfaction. This includes addressing client inquiries, resolving issues efficiently through online support, and delivering outstanding customer service. The role also involves handling technical support queries to aid customers in resolving product-related or service-related concerns.
Qualifications
- Strong skills in Customer Support and resolving Customer Satisfaction concerns
- Proficiency in Online Support and Customer Service to assist clients effectively
- Experience in Technical Support, with the ability to troubleshoot and resolve issues promptly
- Excellent communication and interpersonal skills to maintain positive client interactions
- Ability to work collaboratively in an on-site team environment
- Prior experience in customer support roles is preferred
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