Urgent Opening For Customer Service Executive-Ghansoli, Navi Mumbai

53 minutes ago


Navi Mumbai, Maharashtra, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time

Role & responsibilities :

  • Handle Inbound/Outbound calls support.
  • Provide product/service information.
  • Maintain high quality customer interaction.
  • Maintain detailed records of Customer interactions in CRM systems.
  • Adhere company policy, scripts and compliance guidelines.
  • Collaborate with team members to improve service quality.
  • Achieve KPIs such as AHT, CSAT and First call resolution.

Preferred candidate profile :

  • Graduation is Mandatory.
  • Good English Communication.
  • Experience - Maximum 1 -2 Year.
  • Shift Flexibility : Rotation Shift(Fixed Day Shift) and Rotational Week Off.

Work Location:

Startek, Rupa Solitaire, 119, First Floor, B-Bay, Mellinium Business Park, Mahape, Ghansoli, Navi Mumbai-400710



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