Supply Chain Operations Specialist

2 weeks ago

Greater Bengaluru Area, India Suprabha Protective Products Pvt Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company Description

Suprabha Protective Products Pvt. Ltd., based in India, is the largest manufacturer of VCI products in the country, with ISO:9001:2008 & IATF:16949 certifications. We specialize in providing packaging solutions for both domestic and export-bound products and services. With over four decades of experience and state-of-the-art manufacturing facilities in Pune, we ensure the highest quality standards for our rust-preventive and bulk packaging systems. Our extensive pan-India distribution network and customer-centric after-sales service have earned us a loyal customer base of over 6,000 clients.

Role Description

This is a full-time on-site role for a Supply Chain Operations Specialist located in the Bengaluru. The Supply Chain Operations Specialist will be responsible for managing the end-to-end supply chain processes, warehousing management, including inventory management, operations management, demand forecasting and coordinating with various departments to ensure smooth operations. Day-to-day tasks include analyzing supply chain data, ensuring timely procurement of materials, optimizing inventory levels, and maintaining effective communication across the supply chain network.

Qualifications

  • Experience in Supply Chain Operations and Operations Management
  • Strong Analytical Skills
  • Experienced in Amazon Seller Central
  • Effective Communication and Interpersonal Skills
  • Proficiency in Inventory Management
  • Ability to work independently and collaboratively in a team
  • Knowledge of supply chain software and tools for Amazon is a must
  • Bachelor's degree in Supply Chain Management, Business Administration, or related field

Operational Role


• list and sell products to other businesses via Amazon India Marketplace, handling all aspects of logistics, customer outreach, and order fulfillment.


• Manage product listings, postings, pricing (as permitted by law), and catalog updates using Amazon's platform tools.


• Handle customer service for business buyers, returns, and complaint resolution, maintaining high performance standards as defined by Amazon's Selling Partner Support.

Inventory, Distribution, and Reporting


• hold responsibility for warehousing, inventory management, and shipping within India.


• must maintain transparent financial records and provide periodic sales, inventory, and compliance reports to the company.


• Coordinate on demand forecasting and restocking requirements.


• Define sales targets, customer satisfaction

benchmarks, and operational KPIs that the seller must meet.


• Establish regular review meetings and an escalation matrix for issues related to compliance, performance, or customer feedback.


• Provide dedicated support from Amazon's Seller Partner Support division for system and process issues resolution.

Training, Onboarding, and Support


• Facilitate initial and ongoing training for the seller's staff in Amazon systems and compliance procedures.


• Maintain a point-of-contact between the American company, the Indian seller, and Amazon support specialists.

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