Delivery Manager

ParentPay Group is Europe's leading software product company and the UK's largest education technology business. We are on a mission to bring next-generation innovation to positively impact on the lives of millions of parents, teachers, and students every day in over 49 countries.

Our market leading products use cutting edge cloud-based technology to streamline school processes, including secure web and mobile apps that enable secure online payments for school items such as meals, trips, clubs and uniform, improve parental engagement, simplify meal management and - through our product SIMS - collect and manage a database of student information and core school operations.

ParentPay Group's new offices in Pune are a fantastic tech hub for those looking to boost their careers in software product development.

Our bright team FastTrack their career with international exposure and ways of working based on agile development best practices from globally renowned technology consultancies.

Delivery Management: manage and ensure the progress of project work, "continuous flow" and adherence to team commitments. Includes tracking of work, management of risks, and remediation of issues.

Continuous Delivery Planning: create a realistic, achievable roadmap showing how and when the project goals will be met along with the required milestones, mitigations, activities and resources required. Continuously evolving the plan to reflect current reality of the Project and view of the future.

Scope Management: Embrace flexibility in requirements change to maximise the stakeholder value whilst balancing management of delivery and expectations of required objectives within the impact of the change. Establish a strong partnership with Product Owner and Tech Lead to ensure effective prioritization that balances business value, quality and other constraints.

Risk Management: Map and comprehend the risks involved in several dimensions of the work, aiming to prevent them by reducing and mitigating them when possible.

Stakeholder Management: identify, analyze, plan and implement actions that engage and build relationships as well as sustain them long term through effective expectation management, so as to enable each party to reach their goals.

Facilitation: steer team and stakeholders to work well, both in defining a common vision, making decisions, achieving their goals and creating a relational climate where trust prevails and communication is fluid, empathic and honest.

Agile & Lean Principles: guide and champion lean and agile principles for achieving quality, adaptability, speed & alignment. This includes the practices, techniques and tools that support those principles, and an understanding of when things may or may not be applicable in a situation or context.

Build High Performing Teams: enable a group of people who share a common vision, goals, metrics and who collaborate, challenge and hold each other accountable, to achieve outstanding results. Understand individuals, their motivations and provide them the support needed so they can excel in their roles.

Servant Leadership: leads by example. Serves the needs of the team by serving its team members. Put the needs of others first and help people develop and perform as highly as possible.

Giving & Receiving Feedback: solicit and engage with feedback on a continuous basis. Having timely, actionable and meaningful conversations about performance for the purpose of shaping behaviors and fostering learning, with the goal of strengthening confidence and improving the

effectiveness of self and others.

Emotional Intelligence: recognizes, understands and manages their own emotions and recognizes, understands, shares and influences the emotions of others.

Collaboration: works jointly with others to co-create and achieve a common goal. This includes learning, practising and experimenting with tools, techniques and frameworks that foster collaborative working environments.

• An inspired sense of shared purpose within the project team
• A defined roadmap and well understood success criteria aligned to delivery needs
• Consistent transparent, and accessible communications to all stakeholders internal and

external

• Realistic and regular expectation setting and negotiation
• Risk mitigation
• People support and growth
• Creation of deployment systems/processes to reduce-friction-with external dependencies
• Reduced cycle time of stories from grooming through deployment
• Clear escalation paths for issue management through project stakeholders
• Clear "definition of done"
• Continuous team reflection and improvement.
• Creation of cross-functional teams that have the right balance of skills and capacity to be

autonomous and performant.

ParentPay Group brings together eleven brands that drive development in EdTech. As Europe's largest EdTech provider, we help primary and secondary schools streamline their cashless payments, improve their parent engagement, safely manage meals and securely store their data. Fundamentally, we create time for learning.