Manager - Service Delivery

Job DescriptionService Delivery Management:Responsible for service delivery to all assigned customer(s) to the Service Level Agreements (SLA) and Operational Level Agreements (OLA)Owner of all Service Desk Processes (Incident, Problem Change etc.), amend and create new processes where appropriateOwn the Major Incident Management Process and align all...

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs.  With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our...

Job Description Service Delivery Manager - Applications India Location: Hinjawadi, Pune, Maharashtra, Maharashtra INJob ID: REQ-055821Key Responsibilities:Complete application onboarding proof of concept (PoC) and validate systematic application onboarding process for scalability and further rollout. Systematically onboard applications into CMDB,...

Summary of the RoleThe Senior Service Delivery Manager owns and manages relationship and service delivery with contracted IT and BPO service provider. This includes processes outsourced in IT, Finance and Procurement functional areas. This role will strategically manage external service providers, internal teams and senior stakeholders to balance capacity...

Role OverviewThe Head of NOC Operations, Project Management, and Service Delivery will be responsible for leading end-to-end service operations, managing critical client projects, and ensuring high standards of service delivery across the organization. This is a strategic and hands-on leadership role that demands cross-functional collaboration,...

Responsibilities:*Lead a team of 3 analysts across APAC, EMEA & US shifts* Manage incidents,problem and service request using servicenow* Ensure SLA compliance through stakeholder management and service delivery,calls with global tech stakeholders

Job Description: Delivery Manager (Offshore)Company Overview: NXTPods LLC is a dynamic and innovative technology company specializing in Digital engineering services for large global clients in USA. We are a fast-growing software services company that builds cutting-edge solutions for our global clients. We pride ourselves on fostering a collaborative and...

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs.  With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our...

We are hiring for Associate Service Delivery ManagerKey skills: Service Management, ITIL, Knowledge on SOCWork Location: Pune- HinjewadiIf interested please share your updated resume to with the details belowTotal Exp:WFO- 5 Days- Yes/NoCurrent Location:Preferred location:Current CTC:Expected CTC:Notice Period:Knowledge on SOC- Yes/ NO

Location: Pune Department: IT Infrastructure Reports To: Head – End User IT Employment Type: Full-time Job Location - Hadapsar Job Purpose:The Lead – IT Service Delivery is responsible for ensuring the seamless delivery of IT services across the organization. This includes managing service operations, vendor relationships, SLAs, incident/problem/change...