Dispatch Supervisor
6 days ago
Job Summary
We are currently seeking an experienced and reliable Transportation Dispatch Supervisor – Canada/US Freight to join our team. As a Supervisor, you will handle and coordinate logistics and transportation operations, ensuring smooth and efficient communication and coordination between drivers, customers, and service providers.
Responsibilities
- To monitor and track shipments to ensure on-time and efficient deliveries.
- To design and optimize delivery routes, keeping regular communication with drivers to ensure smooth operations.
- Address unexpected route changes, road construction issues, or delays, collaborating with drivers to find efficient alternate routes.
- To ensure drivers have all necessary documentation and load information to meet customer expectations while complying with HOS regulations.
- Foster positive relationships with drivers, co-workers, and clients, maintaining a respectful and professional attitude.
- Map routes effectively, ensuring timely and efficient dispatch operations.
- To ensure seamless coordination in a non-asset-based environment, leveraging external carriers for freight movement.
Skills
- Willing to work in a Canada Blended Process (calls & emails) during Canada timings.
- Strong understanding of route mapping to ensure operational efficiency.
- Excellent problem-solving, and decision-making skills to address customer and operational challenges.
- Ability to handle difficult situations with professionalism and composure under pressure.
- Proficiency in both verbal and written communication, with a strong fluency in English.
- Familiarity with email correspondence, spreadsheets, and transportation management systems is essential.
- Detail-oriented with strong skills in basic math and calculations for shipment tracking.
- Proven multitasking abilities and the capability to make quick, independent decisions.
- Committed to delivering high-quality results that align with performance targets and client expectations.
- Patient, composed, and customer-focused, especially when managing multiple tasks simultaneously.
- Ability to follow and implement established quality standards, ensuring seamless dispatch operations.
Education and Experience Requirements
- Bachelor's degree in any field
- 3+ years in TRUCKING DISPATCH (warehouse/logistics experience does not apply
- Supervisory experience preferred
Work Schedule
- 4-days a week and 3 rotational days off
- Night shifts
Job Type: Full-time
Pay: ₹35, ₹45,000.00 per month
Application Question(s):
- How many years of experience do you have in team management and Supervison?
- Have you supervised or led a dispatch team before?
Experience:
- Dispatching: 3 years (Required)
Work Location: In person
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