Dispatch Supervisor

5 days ago

Mohali Punjab, India DNA Growth Full time

**Job Summary**

We are currently seeking an experienced and reliable Dispatch Supervisor to join our team. As a Supervisor, you will handle and coordinate logistics and transportation operations, ensuring smooth and efficient communication and coordination between drivers, customers, and service providers.

**Responsibilities**
- To monitor and track shipments to ensure on-time and efficient deliveries.
- To design and optimize delivery routes, keeping regular communication with drivers to ensure smooth operations.
- Address unexpected route changes, road construction issues, or delays, collaborating with drivers to find efficient alternate routes.
- To ensure drivers have all necessary documentation and load information to meet customer expectations while complying with HOS regulations.
- Foster positive relationships with drivers, co-workers, and clients, maintaining a respectful and professional attitude.
- Map routes effectively, ensuring timely and efficient dispatch operations.
- To ensure seamless coordination in a non-asset-based environment, leveraging external carriers for freight movement.

**Skills**
- Strong understanding of route mapping to ensure operational efficiency.
- Excellent problem-solving, and decision-making skills to address customer and operational challenges.
- Ability to handle difficult situations with professionalism and composure under pressure.
- Proficiency in both verbal and written communication, with a strong fluency in English.
- Detail-oriented with strong skills in basic math and calculations for shipment tracking.
- Proven multitasking abilities and the capability to make quick, independent decisions.
- Committed to delivering high-quality results that align with performance targets and client expectations.
- Patient, composed, and customer-focused, especially when managing multiple tasks simultaneously.
- Ability to follow and implement established quality standards, ensuring seamless dispatch operations.

**Education and Experience Requirements**
- Bachelor's degree in any field
- Preferably at least 2 years of dispatching experience and team managing experience

**Work Schedule**
- 4-days a week and 3 rotational days off
- Night shifts

Pay: ₹35,000.00 - ₹45,000.00 per month

Schedule:

- Rotational shift

Supplemental Pay:

- Shift allowance

**Experience**:

- Dispatching: 2 years (required)

Work Location: In person

Application Deadline: 03/07/2025

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