Service Advisor
5 hours ago
BMW Munich Motors Raipur – Hiring Service Advisor
Position: Service Advisor
Location: Raipur (BMW Munich Motors – Authorized Dealer)
Department: After Sales
Job Role
We are looking for a dynamic and customer-focused Service Advisor who will be the primary link between customers and the workshop. The ideal candidate should have excellent communication skills, technical understanding, and the ability to deliver a premium customer experience aligned with BMW standards.
Key Responsibilities
- Welcome customers and understand their service requirements.
- Prepare job cards and coordinate with workshop teams.
- Explain service estimates, timelines, and additional repair needs.
- Ensure smooth communication between customers and technicians.
- Handle service updates, approvals, invoicing, and final delivery.
- Promote BMW genuine parts, accessories, and value-added services.
- Maintain high customer satisfaction and follow-up post service.
Requirements
- 1–3 years' experience as a Service Advisor (Automobile dealership preferred).
- Strong communication & customer handling skills.
- Basic technical knowledge of cars; luxury brand experience is an advantage.
- Ability to multitask and work under pressure.
- Computer/CRM proficiency.
Qualification
Diploma/ITI/Graduate in Automobile or related field preferred.
How to Apply
Email: -
Contact:
Dealership:
BMW Munich Motors Pvt. Ltd., Raipur
(Authorised Dealer for BMW India)
Job Types: Full-time, Permanent
Pay: ₹20, ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Provident Fund
Work Location: In person
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