Service Advisor

2 days ago


Raipur, India Career Brain Consultancy Full time

As a service advisor, you will be responsible for communicating with customers to determine which repairs are necessary, submitting work orders to technicians, ordering needed parts and collecting payment after repairs are completed.

Responsibilities for Service Advisor:
1. Greet customers and offer excellent customer service from intake to release of their vehicles.
2. Determine and diagnose car issues based on customer description and vehicle condition.
3. Translate customer-reported problems to actionable work orders for technicians to complete.
4. Order necessary parts from suppliers and double-check that they are delivered to technicians.
5. Ensure that automotive work provided to customers meets company quality standards.
6. Invoice and collect payment from customers for services rendered.
7. Handle and resolve customer complaints regarding services.
8. Maintain customer records and enter data into computer databases.

Qualifications for Service Advisor:
1. Working knowledge and experience of automotive products, repairs and parts.
2. Strong communication skills and the ability to translate customer needs to workable technician orders.
3. Basic knowledge of computer programs including word processing and database tools.
4. Organizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properly.
5. Exceptional customer service skills based on experience.
6. Continuing education and knowledge acquisition on the function and repair of newer vehicles.
7. Ability to communicate complicated automotive processes to customers who may only have basic automotive knowledge.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹25,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Raipur, Chhattisgarh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 3 years (preferred)
- Service Advisor: 3 years (preferred)

**Speak with the employer**

+91-XXXXXXXXXX


  • Service Advisor

    1 week ago


    Raipur, India Shree Krishnam Developer Full time

    Hiring Service Advisor in Raipur, Chhattisgarh **Salary**: ₹12,000.00 - ₹18,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Commission pay - Performance bonus Ability to commute/relocate: - Raipur, Chhattisgarh: Reliably commute or planning to relocate before starting work...

  • Service Advisor

    8 hours ago


    Raipur, India AYV Bafna Motors Full time

    **Job Title: Service Advisor - Commercial Segment (Tata Motors)** **Responsibilities**: - Greet and assist commercial vehicle customers. - Identify and document vehicle issues. - Provide clear repair/maintenance explanations and cost estimates. - Schedule and coordinate service appointments. - Maintain accurate records and documentation. - Educate...

  • Service Advisor

    4 days ago


    Raipur, India Bahubali Motors Pvt.Ltd. (National Garage) Full time

    **Service Advisor** **For Mowa, Raipur** **Responsibilities**: - Greet customers when they arrive at the workshop and direct them to an available mechanic. - Opening the new job card. - Consult with mechanics about necessary repairs and possible alternatives to expensive work. - Answer questions about service outcome (after consulting with mechanic if...

  • Service Advisor

    2 days ago


    Tilda, Raipur, Chhattisgarh, India yatharth placement service Full time

    Looking for Service Advisor for automobile industry (For premium segment) Qualification - ITI/ Dip / BE/ B.Tech. in Mechanical Experience - Minimum 3 to 4 yrs. Prefrably from premium segment. Role & Responsibilities: - **DUTIES AND RESPONSIBILITIES**:_ - Greet and welcome customers. - Open repair order, refer vehicle history. - Provide cost and time...

  • Service Advisor

    1 week ago


    Raipur, India Ralas Motors Full time

    Service Advisor is the most important interface at workshop between customer and dealership. In his role he has to understand customer’s need for vehicle attention as per his verbatim and translate that into a note on the repair order in a manner which communicates the right customer feedback to the shop floor for perfect diagnosis and repairs. **Job...

  • Service Advisor

    7 days ago


    Raipur, India Karan City Automobiles Pvt. Ltd. Full time

    Looking for Service Advisor (Male/Female) Qualification - Graduate **Job Description**: - Greet customers when they arrive at the parts and service center and direct them to an available mechanic - Consult with mechanics about necessary repairs and possible alternatives to expensive work - Provide customers with in-depth information about available...

  • Service Advisor

    2 weeks ago


    Raipur, India HumanWell Consultants Full time

    Looking for Service Advisor for automobile industry (For premium segment) Qualification - ITI/ Dip / BE/ B.Tech. in Mechanical Experience - Minimum 3 to 4 yrs. Prefrably from premium segment. Role & Responsibilities: - **DUTIES AND RESPONSIBILITIES**:_ - Greet and welcome customers. - Open repair order, refer vehicle history. - Provide cost and time...

  • Car Advisor

    8 hours ago


    Raipur, India Yatharth placement service Full time

    Looking for Service Advisor (Male/Female) Qualification - Graduate **Job Description**: - Greet customers when they arrive at the parts and service center and direct them to an available mechanic - Consult with mechanics about necessary repairs and possible alternatives to expensive work - Provide customers with in-depth information about available...

  • Customer Advisor

    7 days ago


    Hirapur, Raipur, Chhattisgarh, India Yatharth placement service Full time

    **Full Job Description** We are looking for automobile Firm Post - CA ( Customer Advisor) Location -Tatibandh GE Road Raipur Qual - Graduate Sal - 12k - 15k **Salary**: ₹12,000.00 - ₹15,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Raipur, Chhattisgarh: Reliably commute or planning to relocate before starting work...

  • Service Advisor

    2 days ago


    Raipur, India call me services Full time

    Greet customers when they arrive at the parts and service center and direct them to an available mechanic - Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options - Answer questions about service outcome (after consulting with mechanic if necessary) - Advise customers about warranty...