Service Advisor

3 hours ago

Raipur, India Bahubali Motors Pvt.Ltd. (National Garage) Full time

**Service Advisor**

**For Mowa, Raipur**

**Responsibilities**:

- Greet customers when they arrive at the workshop and direct them to an available mechanic.
- Opening the new job card.
- Consult with mechanics about necessary repairs and possible alternatives to expensive work.
- Answer questions about service outcome (after consulting with mechanic if necessary).
- Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up.
- Writes a brief description of the customer’s concern on the repair order to help the technician locate the problem.
- Explains the work performed and the repair order charges to the customer.
- Handles customer complaints.
- Schedules service appointments.
- Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.
- Refers to service history, inspects vehicle, and recommends additional needed service.
- Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.

**Required skills**:

- Should be able to drive a vehicle safely and have a valid LMV a driving license.
- Proven experience in a Service Advisor role.
- Strong working knowledge of operational procedures.

**Qualification/Experience**:

- Any Graduate/Diploma/degree in Mechanical Engg.
- Minimum 1 Year experience in similar position.
- Basic computer knowledge (MS Office/Internet)

Contact: 9826754400

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Raipur, Chhattisgarh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (required)

Work Location: In person

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