Learning And Development Assistant Manager

5 days ago

Mumbai City District, India The Hosteller Hospitality Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Interested candidates can share their resumes at or WhatsApp their resumes on

Job role: Learning & Development manager

Duration: Full time

Location: Mumbai

Department: Human resources

Experience: 5+ years of experience in Learning & Development in hotel/ hospitality industry

  • Develop a comprehensive learning and development strategy aligned with the company's values, objectives, and guest service standards.
  • Conduct engaging training sessions, workshops, and hands-on activities for staff across multiple hostel locations
  • Utilize diverse training methodologies, including in-person training, online modules, practical simulations, and role-playing exercises Develop and oversee a comprehensive onboarding program for new staff members, introducing them to the hostel's culture, values, and expectations
  • Ensure that new employees receive the necessary training and support to excel in their roles
  • Collaborate with department heads to identify performance gaps and recommend targeted training interventions
  • Monitor and assess staff performance post-training, providing guidance and follow-up support as needed
  • Implement assessment tools to measure the effectiveness of training programs
  • Gather feedback from staff and management to continuously enhance training materials and methodologies
  • Regularly review training content to ensure alignment with evolving industry trends and best practices
  • Travel regularly to various hostel locations to deliver training sessions, conduct assessments, and ensure consistent training implementation Maintain accurate records of training activities, attendance, and outcomes
  • Generate insightful reports on training effectiveness, areas for improvement, and emerging training needs

Qualifications:

  • Bachelor's degree in hotel management
  • Proven experience in training and development within the hospitality industry, preferably in a hostel or hotel setting
  • Exceptional interpersonal and communication skills
  • Ability to design and deliver engaging and interactive training content Flexibility and willingness to travel frequently to various hostel locations Strong organizational skills and attention to detail
  • Proficiency in training software and tools
  • Analytical mindset with the ability to assess training needs and measure outcomes
  • Enthusiasm for cultural diversity and an understanding of backpackers' needs and expectation

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