Manager Operations

2 weeks ago

Delhi Gurugram NCR New Delhi, India Ablehunt Consulting Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Role: Manager Event & Member Service Operations

Exp 6-10 Years

Location: Gurugram HR

Role Objective: Oversee seamless operational execution for member onboarding, events, and services in an ultra-luxury networking environment. Ensure every interaction reflects the brand's premium positioning.

Key Job Role and Responsibilities

1. Manage operational workflows for onboarding, Event Planning- coordination and Execution, and Service Delivery.

2. Plan and manage events [Physical, Virtual, or Hybrid) as per business objectives

3. Generate Sponsorships, manage booth sales, and invite the delegate groups.

4. Create event strategies, concepts, budgets, and timelines

5. Plan a roundtable for client needs end-to-end.

6. Ensure smooth execution, attendee coordination, and overall event flow

7. Work closely with internal teams, leadership, and business units to achieve event goals

8. Coordinate with creative, content, design, and digital teams for branding and promotions

9. Act as the main contact for sponsors, partners, vendors, and other stakeholders

10. Track event performance, gather feedback, and prepare post-event reports

11. Attend industry events to stay updated on trends and best practices

12. Coordinate with Vendors, Luxury Venues, and Service Partners.

13. Ensure compliance with brand standards and confidentiality protocols.

14. Oversee logistics, budgeting, and quality control for all events and member engagements.

15. Develop and implement process improvements for efficiency and scalability.

Preferred candidate profile:

  1. Shall have 5–8 years in operations management within luxury hospitality, premium events, or membership organizations.

2. Proven track record in managing high-profile events and UHNI clientele requirements.

3. Strong vendor and partner management skills. Education

  1. Bachelor's degree in Business Administration, Hospitality, or Event Management; MBA preferred. Skills

5. Strong organizational and time management skills.

6. Budgeting, vendor negotiation, and contract management expertise.

7. Ability to deliver flawless execution under tight deadlines.

Core Competencies:

  1. Deliver Flawless Operational Execution of Events

  2. Luxury Events: Hospitality Operations

  3. Exclusive or Membership Organizations

  4. Vendor & Partner Network in Premium Events and services

  5. Logistics & SCM: Budgeting-Planning and forecasting

  6. Vendor Development and management

  7. Event Execution Quality, Cost Efficiency & Operational KPIs

  8. Meticulous Planning and Schedule Execution

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