Senior Production Support Engineer

4 days ago


Bengaluru, Karnataka, India Conduent Full time ₹ 20,00,000 - ₹ 25,00,000 per year

We are seeking a Senior Production Support Engineer with deep expertise in Java, Linux, and system-level troubleshooting to join our dynamic team. This role involves handling critical production issues, managing system uptime, and ensuring performance through proactive support and real-time incident resolution.

Key Responsibilities:

  • Troubleshoot, research, and resolve major defects or inconsistencies in application/system functions.
  • Handle system alerts, escalations, and outages with speed and accuracy.
  • Provide 24/7 on-call support on a rotational basis.
  • Perform in-depth code reviews and understand system behavior from both infra and application perspectives.
  • Maintain and monitor server space, health, and performance.
  • Lead service restoration efforts, focusing on reducing MTTR.
  • Collaborate with vendors and internal teams for root cause analysis and permanent fixes.
  • Track system performance and suggest improvements proactively.
  • Participate in regular project and planning meetings, offering technical insights.
  • Mentor junior support engineers and guide them on best practices.
  • Act as the SME (Subject Matter Expert) for designated applications.

Required Skills:

  • 4-year degree in Computer Science or equivalent field.
  • 5+ years of experience in Java and Production Support.
  • Experience with Spring Boot 2 or 3, and Java 17+ is a plus.
  • Strong expertise in Linux OS, command-line operations, and performance tuning.
  • Good experience with Oracle or MySQL databases.
  • Hands-on with shell scripting, Python, Perl, or Ruby (at least one).
  • Excellent communication skills, able to coordinate during critical incidents.
  • Proven experience leading service restoration and performing root cause analysis.
  • Ability to understand and debug large, complex enterprise applications.

Nice to Have:

  • Familiarity with Java 17+, microservices, and containerized environments.
  • Experience with monitoring tools (Nagios, Prometheus, ELK, etc.).
  • Prior experience in telecom, banking, or high-availability platforms.


  • Bengaluru, Karnataka, India Acqueon Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role: Senior Product Support EngineerAs aSenior Product Support Engineerat Acqueon, you will serve as a technical expert and trusted advisor, working directly with enterprise customers to ensure successful deployment, smooth operations, and timely resolution of complex issues. You'll also guide junior team members and contribute to enhancing support...


  • Bengaluru, Karnataka, India, Karnataka Acqueon Full time

    Role: Senior Product Support EngineerAs a Senior Product Support Engineer at Acqueon, you will serve as a technical expert and trusted advisor, working directly with enterprise customers to ensure successful deployment, smooth operations, and timely resolution of complex issues. You’ll also guide junior team members and contribute to enhancing support...

  • Senior Data Engineer

    3 weeks ago


    Bengaluru, Karnataka, India, Karnataka Publicis Production Full time

    Job Summary:We are seeking a proactive and self-motivated Senior Data Engineer with a proven track record in building scalable cloud-based data solutions across multiple cloud platforms to support our work in architecting, building and maintaining the data infrastructure. The specific focus for this role will start with GCP however we require experience with...

  • Senior Data Scientist

    3 weeks ago


    Bengaluru, Karnataka, India, Karnataka Publicis Production Full time

    We are looking for a Senior Data Scientist to join our data team and help transform complex data into actionable insights that enable strategic decision-making. You’ll work at the intersection of machine learning, analytics, and business strategy and the associated technical and non-technical teams —helping to shape data-driven solutions and strategies...


  • Bengaluru, Karnataka, India Conviva Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Conviva is the intelligence layer for digital businesses, turning every consumer interaction into outcome-based intelligence—linking engagement patterns across AI agents, apps, websites, and streaming video to real results such as purchases, bookings, and resolved support requests. Powered by its patented Time-State Technology, the Conviva Operational Data...

  • Product Support Engineer

    29 minutes ago


    Bengaluru, Karnataka, India capillary technologies Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    CRM AsiaBengaluruJob DescriptionProvide software application support under the supervision of the Senior Engineer. Perform analyses on software application functionality and suggesting improvements.Ensure effective front end and back end functionality of applications.Consult with the software development team, internal users, and clients to improve...


  • Bengaluru, Karnataka, India Conviva Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Conviva helps the world's top brands to identify and act on growth opportunities across mobile and web apps, video streaming services, and Agentic AI experiences. Our platform delivers real-time performance analytics to transform every customer interaction into actionable insight, connecting experience, engagement, and technical performance to business...


  • Bengaluru, Karnataka, India ClanX Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Production Support Engineer for critical trading systems, responsible for ensuring stable operations, diagnosing issues, and coordinating globally in a high‑pressure environment. Company details Velox is a fintech company enabling capital markets firms to build software faster through its vCore development platform. ) Velox accelerates...


  • Bengaluru, Karnataka, India ClanX Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Production Support Engineer for critical trading systems, responsible for ensuring stable operations, diagnosing issues, and coordinating globally in a high‑pressure environment.Company detailsVelox is a fintech company enabling capital markets firms to build software faster through its vCore development platform. )Velox accelerates front‑office system...

  • Senior Data Analyst

    4 hours ago


    Bengaluru, Karnataka, India Publicis Production Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    We're looking for a Senior Data Analyst with strong technical and analytical skills to join our data team in production technology.In this role, you'll use tools like BigQuery, PostgreSQL and Python to turn raw data into curated data structures and meaningful insights that support strategic business decisions across the organization. Whilst also...