Team Leader Operations//International BPO//Technical Process

5 days ago

India Hiresquad Resources Full time ₹ 75,00,000 per year

Leading BPO in BangaloreHiring For Team Leader/Assistant ManagerInternational Voice ProcessCTC UPTO 7.5LPARequire min 1Year as Team Leader Experience in International BPOMust be Technical GraduateRequire Experience in Technical Process(Mandatory)Looking for Candidates from BPO ONLYStrong in Operations Matrices like Attrition, Shrinkage, CSAT, NPSShifts US Mail CV at ***** or call at ***Role and Key Responsibilities:Responsible for the day-to-day supervision of a group of Game Changers including work and attendance monitoring in accordance with organization policy and applicable legal requirements

Regularly impart effective coaching to team members, enabling consistent high-performance delivery monthly

Identify performance related issues, develop an action plan for improvement and implement corrective action

Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs') and financial expectations

Communicate expectations to employees and provide timely updates

Conduct Team Meetings to ensure expedient communication of relevant information. Schedule and organize team activities

Stay current on internal work processes, policies and procedures. Attend required manager development training

Exercise independent judgment and discretion in the performance of the said main function to implement management policies

Support and manage the program together with other Team Leaders and ManagersProvide input for selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization's policies and applicable legal requirements

Manage team members on a regular basis and write and deliver performance appraisal.Key Skills & knowledge:Highly motivated individuals with skills to develop and coach team members to achieve performance expectations

Work well under pressure and follow through on items to completion

Strong communication skills, both written and verbal

Ability to lead team members, multi-tasking, prioritization, and meeting timelines of deliverables

Ability to mentor, coach and provide direction to team members

Interested candidates can call at ***** or call at ***

  • Team Leader

    17 hours ago

    India Hiresquad Resources Full time

    Leading BPO in Hyderabad Hiring For Team Leader/Assistant Manager Banking Process Require min 1Year as Team Leader Experience in International BPO Looking for Candidates from BPO ONLY Strong in Operations Matrices like Attrition, Shrinkage, CSAT, NPS, SLA Must have Excellent Communication Skills CTC UPTO 8PA Shifts 24*7 ...

  • Team Leader

    2 weeks ago

    India beBeeLeadership Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Job Title: Team LeaderWe are seeking a seasoned leader to manage a team of professionals across all programs and potentially across multiple sites. This is an excellent opportunity for individuals with a strong background in workforce operations to leverage their skills and experience to drive business success.Responsibilities include managing a team of...

  • Team Leader-process

    4 weeks ago

    India Dr. Reddy's Laboratories Full time

    Company Description Dr Reddy s Laboratories Ltd is a leading multinational pharmaceutical company based across global locations Each of our 24 000 plus employees comes to work every day for one collective purpose to accelerate access to affordable and innovative medicines because Good Health Can t Wait We started in 1984 with a modest investment 20...

  • Process Trainer

    5 days ago

    India IGT Solutions Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Hi,Greetings from IGT SolutionsWe have and Immediate Opening for Process Trainer Profile. Interested candidates can share their updated resumes on ************* ***Role SummaryWe are looking for an energetic Process Trainer for BPO Training to design, implement, and manage comprehensive training programs for new and existing Business Process Outsourcing...

  • Team Leader

    1 day ago

    India ASBS & Co Full time

    Position Overview The Team Leader will oversee day-to-day operations within the Audit & Assurance Department, ensuring timely client communication, quality review of work, team discipline, and knowledge

  • SMART Process Growth- Leader

    3 days ago

    India Rockwell Automation Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

  • Process Associate

    1 day ago

    India ThinkBridge Software Full time

    We are seeking a Process Associate to support BPO hiring operations, and sourcing top talent with strong attention to detail, multitasking, and communication skills. (Please Note: This is not Talent Acquisition or Recruiter job) - Work Experience - 0-1 year - Published on - 27/02/2025 - Skills - Sourcing Specialists, HIRE, BPO **About thinkbridge**:**...

  • Technical Operations Lead

    9 hours ago

    India ClearTrail Technologies Full time

    Job Title: Technical Operations Lead Location: Indore, MP (work from office only) Experience: 7–12 Years Shift: 24x7 Rotational Shifts Qualification: B.Tech/B.E. in Computer Science, Information Technology, or a related field Job Summary: We are seeking a highly skilled and experienced Technical Operations Lead to oversee and guide...

  • Team Member, Trainee

    3 days ago

    India Mondelēz International Full time

    **Job Description**: **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It With Pride.** You independently operate and maintain at least one process, equipment or systems following autonomous maintenance (AM) standards and use your technical skills to improve line and/or system...

  • Technical ServiceNow Leader

    7 days ago

    India beBeeServicenow Full time US$ 1,04,000 - US$ 1,30,878

    Job Title: Technical ServiceNow LeaderDescription:We are seeking a highly skilled and experienced Technical ServiceNow Leader to oversee a team of professionals, managing incoming work, assigning tasks, and serving as the primary point of contact for customers.About the Role:The Technical ServiceNow Leader will be responsible for prioritizing, organizing,...