Associate Director, GSF GenAI

Job Description

Associate Director – GenAI & Agentic AI Technical Product Manager

The Opportunity

• Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
• Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
• Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.

Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company's IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.

A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers.

Role Overview

The Associate Director, GenAI & Agentic AI Product Manager will redefine what's possible and unleash the potential of Artificial Intelligence at our company. This position is responsible for owning the vision, strategy, and execution of innovative GenAI and agentic AI products, integrating AI models and autonomous agents into scalable solutions that deliver measurable business impact. The ideal candidate is a strategic leader and tenacious problem solver, able to move with urgency to create sustainable solutions and shape the future of Pharma industry.

Join our team as we pioneer innovative solutions that redefine the boundaries of pharmaceutical advancements on a global scale. Take this incredible opportunity to shape the future of healthcare and leave a lasting impact on the well-being of individuals worldwide.

What will you do in this role

• Product Vision & Strategy

• Define and communicate a compelling product vision and strategy for GenAI and agentic AI solutions, aligned with our company's mission and business objectives.

• Develop and maintain product roadmaps, ensuring alignment with market trends, user needs, and business priorities.
• Conduct innovation proof of concepts and pilots to identify and onboard pertinent solutions following company policies and in partnership with other stakeholders in the organization.

• Product Lifecycle Management

• Own the end-to-end product lifecycle: ideation, development, launch, and continuous improvement.

• Lead cross-functional teams (engineering, design, business, compliance) to deliver high-impact products on time and within budget.
• Serve as the single point of accountability for all technical matters within the product line.

• Partner with Product Line leader, Product Manager(s) and other stakeholders in understanding, prioritizing, planning and implementing technical solutions that deliver desired business value.

• Agentic AI Leadership

• Champion agentic AI concepts, designing products that leverage autonomous agents for dynamic, adaptive, and goal-oriented user experiences.

• Collaborate with research and engineering teams to translate model capabilities into innovative product features.
• Apply risk-based decision making to complex problems and consult with relevant subject matter advisors as needed to inform the decision.

• Identify and promote reuse of modular components and frameworks to reduce implementation time and costs.

• Market & User Research

• Conduct market analysis, user research, and competitive benchmarking to identify opportunities and inform product direction.

• Gather and synthesize user feedback to drive product evolution and ensure exceptional user experience.

• Stakeholder Engagement

• Build strong relationships with business, technical, and external partners; drive alignment and buy-in for product initiatives.

• Communicate product vision, strategy, and progress to senior leadership and key stakeholders.

• Metrics & Outcomes

• Define and monitor product success metrics (adoption, engagement, ROI); use data-driven insights to iterate and improve.

• Ensure products deliver measurable business value and support our company's strategic goals.

• Contribute to developing accurate and realistic plans, resource estimates, and timelines in alignment with prioritized business requirements.

• Compliance & Ethics

• Ensure products meet regulatory, ethical, and data protection standards.

• Operate with integrity and ensure adherence with organization policies, quality assurance and data protection processes.

• Define and enforce development standards, best practices and review processes to ensure consistency of delivery quality and reusability of solution components.

• Continuous Learning & Innovation

• Stay up to date with the latest advancements in GenAI, agentic AI, and machine learning technologies.

• Exhibit a passion for technology innovations that drive business value and foster a growth mindset with a keen desire learn new technologies and trends.

What should you have

• Minimum of a bachelor's degree in computer science, Information Technology, or any technology stream.
• 12+ years of overall work experience with at least 5+ years of experience leading engineering of AI/ML, RPA, or complex custom software solutions or products in an enterprise setting
• Demonstrated success in launching and scaling enterprise AI solutions.
• Strong understanding of agentic AI, large language models (LLMs), RAG, prompt engineering, and cloud platforms (AWS/Microsoft).
• Demonstrable understanding and ability to articulate architecture, technology, and software engineering best practices in AI/ML, RPA, and/or GenAI
• Experience in user-centric design, market research, and agile methodologies.
• Proven ability to lead and inspire cross-functional teams in a global, matrixed environment.
• Excellent interpersonal, communication, and stakeholder management skills.
• Strategic thinking, business acumen, and technical fluency.
• Ability to translate complex technical concepts into user and business value.
• Strong analytical and problem-solving abilities.
• Passion for technology innovation and continuous learning.

Preferred Qualifications:

• Experience working in an Agile Methodology.
• Prior experience developing highly scaled full-stack product(s) / solution(s) involving one or more components such as front-end, API, microservices, container services
• Prior experience in unstructured data handling and familiarity with techniques for
• Unstructured data ingestion, content extraction, annotations etc.
• Demonstrated experience in developing and refining prompts for generative AI models, preferably in creative or text generation domains.
• Advanced certifications in architecture, cloud engineering, AI/ML, and/or GenAI, preferably in AWS or Microsoft
• Ability to articulate decisions and trade-offs to stakeholders with varying technical and functional acumen

Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation.

Who we are

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

#HYDIT2025

Required Skills:

Data Engineering, Data Visualization, Design Applications, Generative AI, Software Configurations, Software Development, Software Development Life Cycle (SDLC), Solution Architecture, System Designs, Systems Integration, Testing

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

12/8/2025

• A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R373695