Service Desk Operations Manager

- Must be Ops Manager On papers in International BPO.- Experience in International Technical Voice Process is Mandatory.- Must be strong in Operations Matrices.- Over All Experience 7 Years.- Mode of Interview- Work From Office.- 7 years of experience in a service desk or IT support role, with at least 3+ years in a supervisory or managerial...

Senior Service Desk ManagerWe are seeking a highly skilled and experienced Senior Service Desk Manager to join our team. As a key member of our service delivery organization, you will play a critical role in ensuring the smooth operation of our service desk.

Key Duties and ResponsibilitiesOwn and drive the adoption and improvement of the ITIL processes through the Service DeskResponsible for measuring performance of the service desk and driving continual improvement processes.Lead the Service Desk Agent team. Train, coach and mentor Service Desk Specialists (Level 1 / 2) including career development.Responsible...

About the RoleHiring for Operations Manager/Service Desk Manager. Must be Ops Manager On papers in International BPO. Experience in International Technical Voice Process is Mandatory. Must be strong in Operations Matrices. Over All Experience 8+ Years. Mode of Interview- Virtual. CTC UPTO 16LPA. Work From Office.8+ years of experience in a service desk or IT...

The primary objective of this role is to oversee the efficient operation of a service desk, ensuring that all support requests are handled in a timely and professional manner.Key Responsibilities:Desk OperationsOversee daily operations of the service desk, ensuring efficient handling of all support requests.Monitor key performance indicators (KPIs) to ensure...

Job Title: Front Desk ExecutiveWe are seeking a skilled professional to serve as the first point of contact for students, faculty, and guests.This individual will be responsible for managing front desk operations, handling guest relations, addressing student accommodation concerns, and coordinating with internal teams.Key Responsibilities:Provide exceptional...

Job Title: Front Desk ManagerWe are seeking a highly motivated and organized individual to fill the role of Front Desk Manager. The ideal candidate will have excellent communication and leadership skills, with the ability to manage day-to-day operations and supervise staff effectively.Job Description:The Front Desk Manager is responsible for ensuring the...

Role:The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectivesDo:Be responsible for primary user support and customer serviceRespond to queries from all calls, portal, emails, chats from the clientBecome familiar with each...

Role PurposeThe purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectivesDo Be responsible for primary user support and customer service Respond to queries from all calls portal emails chats from the client Become familiar...

Work Location - Pune This is work from Office 5 Days POSITION SUMMARYOwens & Minor is looking for a Global Service Desk Manager as part of Infrastructure Managed Services.Provide leadership for the Global IT Service Desk support call center with full responsibility for the B1, B2 & B3,L1 support operations to support Owens & Minor global user base. Performs...