Customer Support Associate

2 days ago

Delhi Gurugram NCR, India Policybazaar Full time ₹ 25,00,000 - ₹ 42,00,000 per year

Role & responsibilities

  • Providing complete information about the product to the customer.
  • Solving all product or service related issues of the customers.
  • Preparing the Customer Service Guidelines
  • Keeping a Record of the Customers
  • Giving the right pitch to the potential customers, so they end up buying the product or availing the services.
  • Keeping a proper record of the customers.
  • Maintaining and updating the information of the customers regularly.
  • Providing the best possible solution to the queries of the customers.
  • Making products and services reports by collecting and analysing the information provided by the customers.

What we are looking for in a candidate

  • Should be Confident & Dynamic.
  • Should have a bent towards Sales.
  • Excellent interpersonal and listening skills
  • Good persuasion skill.
  • Should be efficient in converting customer interest into sales.
  • Good negotiation skills.
  • Team Player and cooperative
  • Adaptive learner, creative and achiever.

What We Offer:

  • Competitive base salary with attractive performance-based incentives.
  • Exposure to international markets and career growth opportunities.
  • Professional training and development programs.
  • Dynamic and inclusive work culture.
  • Salary Package 2.5 Lpa-4.2 Lpa.

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