Current jobs related to Principal Customer Success Services Engineer - Noida, Uttar Pradesh - Oracle

  • Building Structure Specialist

    2 weeks ago

    Noida, Uttar Pradesh, India beBeeStructural Engineer Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Description">This role is to work as part of a team in support of project delivery. It will be working under the supervision of a senior or principal engineer to carry out the following functions:","][0] = '"; [0][0] = '' ;

  • Customer Success Engineer-Prisma Cloud

    5 hours ago

    Noida, Uttar Pradesh, India Infinity Labs Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role Summary:We are seeking a highly skilled and customer-focused Customer Success Engineer (CSE) to support our customers using Prisma Cloud, Palo Alto Networks comprehensive cloud-native security platformAs a CSE, you will play a pivotal role in driving successful adoption, resolving technical issues, and ensuring overall customer satisfaction and...

  • Principal Software Engineer

    1 week ago

    Noida, Uttar Pradesh, India DigitalDSA Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionDigitalDSA is revolutionizing the loan comparison industry in India with a focus on transparency, precision, and customer empowerment. Unlike traditional platforms, DigitalDSA provides accurate loan offers without sharing personal data with brokers. By answering a few simple questions, users receive tailored loan offers and can utilize...

  • Principal Software Engineer

    2 weeks ago

    Noida, Uttar Pradesh, India Cadence Design Systems Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.Position: Principal Software EngineerGrade: T4Location: NoidaJob Responsibilities:The role's day to day responsibilities cover:R&D support of application and product engineers for customer problems and requests. This consists of problem analysis,...

  • Customer Success

    3 weeks ago

    Noida, Uttar Pradesh, India EisenVault Full time

    We are seeking a proactive and client-focused professional to join our team as a Customer Success & Implementation Associate. This role offers a unique blend of customer support, onsite client engagement, cross-functional coordination with engineering, and the opportunity to grow into project implementation and delivery.Key Responsibilities:- Respond...

  • Principal Engineer

    2 weeks ago

    Noida, Uttar Pradesh, India Ramboll Full time

    Company DescriptionRamboll in IndiaRamboll has more than 1 000 experts working across five offices in India applying their passion to deliver innovative solutions in markets as diverse as Buildings Transport Planning Urban Design Water Environment Health and Energy Founded in Denmark Ramboll is a people company We invite you to contribute to a...

  • Senior Principal Engineer

    2 weeks ago

    Noida, Uttar Pradesh, India Technip Energies Full time

    About Technip EnergiesAt Technip Energies we believe in a better tomorrow and we believe we can make tomorrow better With approximately 15 000 talented women and men we are a global and leading engineering and technology company with a clear vision to accelerate the energy transition Designing and delivering added value energy solutions is what we do If...

  • Strategic Customer Success Manager

    2 weeks ago

    Noida, Uttar Pradesh, India beBeeCustomerSuccess Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Job OverviewWe are seeking a highly skilled Strategic Customer Success Manager to join our team. In this role, you will be responsible for managing post-sales customer interactions, ensuring smooth onboarding, monitoring service delivery against SLAs, handling escalations, and coordinating internal teams for change requests and audits.You will serve as the...

  • Principal Full Stack Engineer

    1 week ago

    Noida, Uttar Pradesh, India UnitedHealth Group Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers,...

  • Customer Success Manager

    1 week ago

    Noida, Uttar Pradesh, India AppX (YC S21) Full time

    Customer Success Manager | AppXJob Location: Sec-62, Noida.Experience: YearsCompensation: Max CTC Up to 25K Per Month (Depending upon the last drawn and total experience)Mode: Work from OfficeRole DescriptionThis is a full-time role for a Customer Success Manager at AppX (YC S21). The Customer Success Manager will be responsible for ensuring customer...

Principal Customer Success Services Engineer

2 weeks ago

Noida, Uttar Pradesh, India Oracle Full time ₹ 15,00,000 - ₹ 28,00,000 per year

Job Description
Customer Success Services (CSS)
Are you passionate about problem solving? If you are enthusiastic to learn cutting edge technologies, you have interest in innovation and you are customer-centric- we want you with us

Oracle is a technology leader that's changing how the world does business – and our Customer Success Services (CSS) team supports over 6,000 companies around the world. We're looking for an experienced and self-motivated Sr. / Sr. Principal Support Engineer - EBS Apps Developer. Join the team of highly skilled technical experts who build and maintain our clients' technical landscapes through tailored support services.

The EBS Oracle Applications developer is an experienced technical professional, who has an understanding of business solutions, industry best practices, multiple business processes and technology designs within the Oracle Applications supporting products and technologies. The candidate should have experience in implementation or support of large to medium Oracle Applications implementation projects.

He or She should be able to operate independently to provide quality work products, and perform varied and complex duties and tasks that need independent judgment.

Your Opportunity
We are looking for flexible and open-minded experts, able to work with different technologies, and address complex architectures, on premises, cloud, or Hybrid environments. We look for engineers who can quickly learn and who are willing to work with new and innovative products and solutions, and who are capable to interact and collaborate with people in different teams globally to provide always the best-tailored solution to Oracle customers.

CSS offers a professional context where engineers can develop themselves constantly and where they can always be in touch with the most innovative technologies both in on-prem and in cloud environments.

SKILLS:

  • Strong technical knowledge in Oracle applications, SQL and PL-SQL is a must.
  • Strong knowledge in OAF, XML, Oracle Forms and Reports, AME, WF, APEX is a must.
  • Java, ADF, JET and PaaS skills.
  • Oracle relevant technical Certification.
  • Good understanding of functional parts of the developed code (Preferably in Oracle Financials and HRMS).
  • Strong analytical and problem solving skills
  • Technical troubleshooting experience.

Our Ideal Candidate
In addition to the technical capabilities, our ideal candidate is a person who:

  • The job involves working with customers in different time zones and resource should be flexible to work in shifts including night shifts
  • Resource should be able to independently work on CEMLI objects - Design, develop and test
  • Technically good in development and experience on EBS Financial Modules
  • Resource should be able to investigate, analyze, design and develop solution for enhancements/developments related to CEMLI's
  • Resource should be able to identify the impact of patches and determine functional and technical steps required to minimize the disruption to business
  • Report progress/status/risk/issues on development at regular basis.
  • Resource should be able to manage the complete development pipeline and manage the scope, time and cost and delivery of all the CEMLIs
  • Resource should be able to lead the support team in Incident and Problem Management and come up with innovative solutions in short span of time.
  • Resource should be able to understand customer requirements/user stories and implement practical solutions.
  • Resource should have hands on knowledge and expertise on Oracle EBS R12 and Fusion/SaaS modules
  • Resource should have Good knowledge of business processes and application setups and the impacts of one setups to another.

REQUIREMENTS:

  • Minimum 10 years of relevant experience.
  • Excellent problem-solving skills and troubleshooting skills.
  • Ability to work effectively in a team, collaborating with stakeholders to solve business needs.
  • Strong communication and teamwork skills.
  • Self driven and result oriented
  • Collaborate with product owners, QA teams, and stakeholders to understand requirements, work on user stories/backlog items, and ensure high-quality delivery.
  • Ability to keep track of schedules and ensure on-time delivery of assigned tasks, optimizing pace and meeting deadlines.
  • Participate in standup meetings and provide progress updates regularly.
  • Experience in understanding customer requirement.
  • Good knowledge of business processes and application setups.
  • Good Technical expertise on EBS/integrations architecture Fluent English (other additional languages will be also valued)
  • Availability to travel and work onsite at customers by not less than 50%
  • Availability to work 24x7 (on-call)

RESPONSIBILITIES:

  • Work on developing technical solutions to meet business requirements gathered and documented by functional consultant
  • Identify and resolve key issues related to code change requirements and bug fixes
  • Support Oracle ERP products and services from the technical aspect in line with the contractual agreement
  • Works with support to resolve Customers SRs.
  • Conduct knowledge transfer sessions both within the Oracle team and to end users.
  • Work closely with the functional team and delivery leaders to provide development work estimates and drive excellence in technical work.
  • To develop and manage the technical relationship with a designated account(s) in order to maximize the value of CSS to the customer,
  • To develop and maintain trusted relationships with the other Oracle contacts within designated account(s) and relevant third parties,
  • To act as the technical primary point of contact for Oracle Support
  • To safeguard customer satisfaction, and renewal, through quality delivery and added value.
  • Engage directly in architectural tasks and collaborate with colleagues to implement best practices specific to the projects.
  • Detect and address performance challenges, security issues, and other technical concerns proactively.
  • Analyze, troubleshoot and solve whenever feasible, the issues the customer may face using Oracle products.
  • Identify required/recommended actions on Customer systems as main output of service delivery, based on own knowledge and experience;
  • Escalate at the right time customer issues to Technical Account Manager where relevant;
  • Ensure adherence to internal methodology, tools and quality standards;
  • Actively participate on Services development.
  • Actively collaborate with other engineers in the team or in other teams, to share knowledge, experiences and others, which can benefit CSS Business results.

Career Level - IC4

About Us
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation- or by calling in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.