Operations Manager

2 days ago


Andheri East, Maharashtra, India Colstay Limited - The Hives Hostels Full time

Job Opening: Operations Manager (Male Candidate)

Company: Colstay Limited (Hive Hostels)

Location: Mumbai

Designation: Operations Manager

Experience: 7-10 Years

Remuneration: ₹50,000 - ₹60,000 per month

About Colstay Limited (Hive Hostels)

Hive Hostels is India's leading luxury student accommodation provider, committed to offering a safe, comfortable, and vibrant living experience for students across the country. We understand the challenges students face while living away from home and aim to create a stress-free environment that allows them to focus on their academic and personal growth.

Our properties are thoughtfully designed to deliver convenience, comfort, and a memorable, community-driven hostel experience.

Role Overview:

The Operations Manager will be responsible for managing end-to-end hostel operations, ensuring smooth service delivery, operational efficiency, and high levels of guest satisfaction across properties.

Key Responsibilities:

  1. Operations & Service Delivery Oversee overall hostel operations to ensure efficient and effective day-to-day functioning.

  2. Team Leadership & Management Lead and manage on-ground teams including Front Office, Housekeeping, and Maintenance.

  3. Guest Experience & Quality Control Ensure high guest satisfaction by addressing feedback, resolving escalations, and maintaining service quality standards.

  4. Inventory & Resource Management Manage inventory of linens, supplies, and operational essentials while maintaining optimal stock levels.

  5. Safety, Security & Compliance Ensure adherence to safety, security, and regulatory standards across properties.

  6. Budgeting, Cost Control & Vendor Management Manage operational budgets, control costs, identify efficiency improvements, and coordinate with vendors for housekeeping, maintenance, security, and other services to ensure quality and timely delivery.

Key Skills & Competencies:

  • Strong operations and people management skills
  • Hands-on and solution-oriented mindset
  • Experience in hostel, co-living, or hospitality operations preferred
  • Ability to manage vendors and multiple stakeholders
  • Good communication and organizational skills

Experience Requirement:

  • 3–6 years of relevant experience in operations or property management
  • Prior exposure to hostel / co-living / hospitality setups is an advantage

Job Type: Full-time

Pay: ₹50, ₹60,000.00 per month

Benefits:

  • Food provided
  • Provident Fund

Work Location: In person


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