Operations Manager
2 days ago
Job Opening: Operations Manager (Male Candidate)
Company: Colstay Limited (Hive Hostels)
Location: Mumbai
Designation: Operations Manager
Experience: 7-10 Years
Remuneration: ₹50,000 - ₹60,000 per month
About Colstay Limited (Hive Hostels)
Hive Hostels is India's leading luxury student accommodation provider, committed to offering a safe, comfortable, and vibrant living experience for students across the country. We understand the challenges students face while living away from home and aim to create a stress-free environment that allows them to focus on their academic and personal growth.
Our properties are thoughtfully designed to deliver convenience, comfort, and a memorable, community-driven hostel experience.
Role Overview:
The Operations Manager will be responsible for managing end-to-end hostel operations, ensuring smooth service delivery, operational efficiency, and high levels of guest satisfaction across properties.
Key Responsibilities:
Operations & Service Delivery Oversee overall hostel operations to ensure efficient and effective day-to-day functioning.
Team Leadership & Management Lead and manage on-ground teams including Front Office, Housekeeping, and Maintenance.
Guest Experience & Quality Control Ensure high guest satisfaction by addressing feedback, resolving escalations, and maintaining service quality standards.
Inventory & Resource Management Manage inventory of linens, supplies, and operational essentials while maintaining optimal stock levels.
Safety, Security & Compliance Ensure adherence to safety, security, and regulatory standards across properties.
Budgeting, Cost Control & Vendor Management Manage operational budgets, control costs, identify efficiency improvements, and coordinate with vendors for housekeeping, maintenance, security, and other services to ensure quality and timely delivery.
Key Skills & Competencies:
- Strong operations and people management skills
- Hands-on and solution-oriented mindset
- Experience in hostel, co-living, or hospitality operations preferred
- Ability to manage vendors and multiple stakeholders
- Good communication and organizational skills
Experience Requirement:
- 3–6 years of relevant experience in operations or property management
- Prior exposure to hostel / co-living / hospitality setups is an advantage
Job Type: Full-time
Pay: ₹50, ₹60,000.00 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person
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