Customer Support Executive- US Travel- Gurugram- Voice Process

2 weeks ago

Gurgaon, Haryana, India Gupta And Company Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Job Title: Customer Support Executive US Travel Industry (Female Candidates Only)

Location: Sector 18, Gurgaon (Cab facility for South Delhi, West Delhi & nearby areas)

Shift Timings: 6:00 PM 3:00 AM (US Shift)

Salary: 3–5 LPA (Negotiable for the right fit)

Job Description:

We are hiring female candidates with prior experience in the US Travel industry for the role of Customer Support Executive. This role focuses on post-sales support, handling calls to identify booking-related issues, and coordinating with sales agents for quick resolutions.

Key Responsibilities:

  • Handle inbound/outbound calls regarding booking-related concerns.
  • Identify customer issues and coordinate with sales agents for resolution.
  • Provide excellent customer service in a voice-based process.
  • Ensure smooth post-sales support and customer satisfaction.

Requirements:

  • Female candidates only
  • Minimum 1 year of experience in the US Travel industry (Voice process).
  • Strong communication and problem-solving skills.
  • Post-sales customer support experience preferred.
  • Immediate joiners highly preferred.

Perks & Benefits:

  • Cab facility (South Delhi, West Delhi, & nearby Sector 18, Gurgaon).
  • Meal provided during shift.
  • Travel Allowance (TA) if cabs are not availed.

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