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Customer Support Executive- US Travel- Gurugram- Voice Process
2 weeks ago
Job Title: Customer Support Executive US Travel Industry (Female Candidates Only)
Location: Sector 18, Gurgaon (Cab facility for South Delhi, West Delhi & nearby areas)
Shift Timings: 6:00 PM 3:00 AM (US Shift)
Salary: 3–5 LPA (Negotiable for the right fit)
Job Description:
We are hiring female candidates with prior experience in the US Travel industry for the role of Customer Support Executive. This role focuses on post-sales support, handling calls to identify booking-related issues, and coordinating with sales agents for quick resolutions.
Key Responsibilities:
- Handle inbound/outbound calls regarding booking-related concerns.
- Identify customer issues and coordinate with sales agents for resolution.
- Provide excellent customer service in a voice-based process.
- Ensure smooth post-sales support and customer satisfaction.
Requirements:
- Female candidates only
- Minimum 1 year of experience in the US Travel industry (Voice process).
- Strong communication and problem-solving skills.
- Post-sales customer support experience preferred.
- Immediate joiners highly preferred.
Perks & Benefits:
- Cab facility (South Delhi, West Delhi, & nearby Sector 18, Gurgaon).
- Meal provided during shift.
- Travel Allowance (TA) if cabs are not availed.
