
Walk-In | Gurugram | Customer Service Executive
5 days ago
Roles and Responsibilities:
- Provide customer support through various channels such as calling, email, chat, and non-voice processes.
- Handle international customer inquiries with a focus on blended process (calling + email + chat).
- Offer product solutions to customers based on their requirements.
- Maintain accurate records of customer interactions using CRM software.
- Collaborate with internal teams to resolve complex issues.
Desired Candidate Profile
- 0-3 years of experience in BPO Customer Service or related field.
- Strong communication skills for effective interaction with customers via multiple channels (email, chat).
- Ability to work in a fast-paced environment handling multiple tasks simultaneously.
- Proficiency in International Chat Process and Non-Voice Process is essential.
- Any Undergraduate/ Graduates/ post-graduates (but should be available for 3 months after selection without any leaves)
Job Details:
- Any 5 days of working
- Any 2 days of Week off
- Shift- 9 hours (Including 1 Hour break)
- Rotational Shifts/ Week-off
- Salary - upto 27000/-
- Location- Gurugram
Interested candidates kindly walk in at
Teleperformance Plot No. 398 Udhyog Vihar Phase III Gurugram Haryana
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