Analyst- Operations Excellence

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

This team operates within the Global Commercial Services (GCS) Commercial Business Enablement organization to serve as first line and represent the business to ensure we effectively delivery against our expanding regulatory requirements and compliance goals as regulatory demands continue to evolve. We work to ensure compliance with internal and external regulations. 

How will you make an impact in this role?
The Analyst, Regulatory Change PMO will join an expanding team to support the growing regulatory change demands and evolution of the team to strengthen data driven decisions to support the first-line PMO's supporting project governance and execution to drive consistency in approach to govern and execute projects to better align with regulatory expectations, implement industry best-practices and ultimately deliver against our regulatory change initiatives in an efficient and effective manner. Candidates are required to create strategic insights by quickly understanding new data presented in front of them and making decisions based on logic, business understanding and data techniques.

Key Responsibilities:

• Use analytics to generate data insights and partner with high priority cross-functional regulatory change initiatives impacting multiple business units, including linkages and dependencies with groups both within and outside GCS and cross-functional teams (eg: GSG, Compliance, GCO)
• Build strong relationships with partners and collaborate with cross-functional teams to ensure strategic alignment across critical stakeholders
• Ensure on time and accurate delivery of regulatory change projects to meet Organization's internal policies, professional, legal and regulatory standards with detailed data insights.
• Challenge the status quo and remove barriers creatively

Critical Factors to Success
Business Outcomes:

• Translate unstructured requests into analytical strategies and convert the available information into actionable insights
• Ability to manage multiple requests with a quick turn-around
• Envision the bigger problem that the partners are looking at and structure possible what if scenarios

• Provide multiple solutions based on timeline and data availability
   
   

  Leadership Outcomes:

• Put enterprise thinking first, connect the role's agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders.
• Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings
• Demonstrate learning agility, make decisions quickly and with the highest level of integrity

• Lead with a digital mindset and deliver the world's best customer experiences every day
   
   

  Minimum Qualifications:

• 1-2 years of relevant experience in analytics domain
• Bachelor's in Statistics/Mathematics/Economics/ Engineering with relevant experience
• Good knowledge of SQL and table linking concepts/ data pipelining. Able to extract data from Bigquery (LUMI) and know scripting using Python and SQL.
• Dashboards Creation: build Power BI & Tableau
• Advanced Excel: able to do advanced functions & VBA macros and data analysis
• PowerPoint: able to build analysis report in PowerPoint for management consumption
  
  Preferred Qualifications:
• Experience in the corporate business

• Preferred: Post Graduation in Management /Statistics/Mathematics/ Economics/Engineering
   
   

  Functional Skills/Capabilities:

• Data analytics and insights & Dashboards
   

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. 

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.