Ecommerce Executive

11 hours ago

Gurgaon, Haryana, India Divine Hindu Full time

Position: Ecommerce Executive – Order Processing (Shopify | Unicommerce | Manifest)


Location:
Sector-27, Gurgaon (Work From Office)


Working Days:
Monday to Saturday (6 Days), 2nd Saturday Off


Timings:
9:00 AM – 6:00 PM


Salary:
20-25k/monthly

About Divine Hindu

Divine Hindu is one of India's fastest-growing spiritual lifestyle brands, building a large-scale D2C ecosystem with premium spiritual, devotional, and wellness products. We operate across marketplaces, our own Shopify store, and multiple logistics partners.

We are looking for an
Ecommerce Executive (Order Processing)
who is detail-oriented, fast, and reliable in handling daily operational tasks across Shopify, Unicommerce, and logistics tools.

Key Responsibilities

1. Order Processing & Dispatch

  • Process daily orders from
    Shopify
    and sync them on
    Unicommerce
  • Generate
    picklists, invoices, labels
    , and ensure accurate packaging flow
  • Create
    manifests
    , coordinate pickups, and track dispatch completion
  • Ensure 100% accuracy in order status updates and system entries

2. Unicommerce Operations

  • Manage order flow across
    Unicommerce
    , including packing, shipping & QC
  • Monitor exceptions (failed sync, inventory mismatch, courier errors)
  • Maintain product mapping, SKU accuracy & batch management

3. Logistics & Courier Coordination

  • Coordinate with courier partners (Shiprocket/Delhivery/BlueDart/Xpressbees)
  • Resolve pickup delays, non-scans, returns, RTO issues, and shipping errors
  • Ensure same-day dispatch for all priority orders

4. Customer & Operational Support

  • Work with customer support team for address change requests / COD confirmations
  • Handle order-related queries, replacements & special instructions

5. Inventory & Report Management

  • Track low-stock items & coordinate with warehouse/inventory team
  • Prepare daily/weekly reports for orders, dispatch, pending pickups & returns

Requirements

  • 6 months–2 years of experience in
    Ecommerce operations / order processing
  • Hands-on experience with:
  • Shopify Admin
  • Unicommerce
  • Manifest creation
  • Shiprocket / Delhivery / Xpressbees
  • Strong attention to detail and ability to work in fast-paced operations
  • Basic Excel/Google Sheets knowledge
  • High ownership, discipline, and reliability

How to Apply

Send your resume to

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