Relationship Manager-Commercial Vehicle

13 hours ago

Kota, Rajasthan, India b-3044-47a7-a621-0e0120a896a4 Full time ₹ 5,00,000 - ₹ 10,00,000 per year

Job Requirements
Job Requirements
Role/Job Title:
Relationship Manager-Commercial Vehicle
Business: Business

Function/ Department: Rural Banking

Place of work: All locations - As per Organization Requirement

Roles & Responsibilities

  • Responsible for acquiring new customers for Dealership business with a detail understanding of Credit assessment, providing end to end solutions to clients
  • Establish close connect with the existing customers through mailers and phone calls, share insights on the fluctuations in interest rates and various product offerings
  • Empanelment of new Dealers, DSA and DST in the market
  • Generate new sales leads for Dealership business customers through referrals from existing clients & promotional activities
  • Cross Sell
  • Conduct policy training for internal team members
  • Proactively resolve customer queries
  • Aggregate knowledge of competitor products , best practices in the market
  • Responsible for tracking channels and team for quality sourcing and healthy portfolio. monitoring initial MOBs.
  • Team recruitment & training them about various products/processes
  • Geographical scoping of potential markets.
  • Managing relationship with DSA, DDSA and DSE.
  • Aggregate knowledge of competitor products , best practices in the market and share the same to product team on timely basis.

Secondary Responsibilities

  • Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers
  • Recommend process changes in order to improve service efficiency and quality across the branch network
  • Demonstrated ability in sales planning and conceptualize promotions and marketing initiatives

Managerial & Leadership Responsibilities

  • Hiring - Attract and retain best-in-class talent for key roles in their reporting structure
  • Performance Management - Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements
  • Enable teams to drive growth targets by providing necessary support
  • Training

Key Success Metrics
Meeitng Month-on-Month Sales Targets, Managing PDDs, Controlling Delinquency and Portfolio, Customer Acquisition targets, Product Cross Sell targets.

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