Service Advisor

3 days ago

Kota, Rajasthan, India 5449a379-a511-4f1c-8901-5cbefd3816fd Full time ₹ 2,40,000 per year

We are looking for a professional and customer-focused Service Advisor who can handle customers, generate job cards, coordinate with technicians, and ensure smooth workflow in the workshop.

Key Responsibilities

Customer Handling

  • Welcome customers and understand vehicle issues
  • Explain services, repairs, and costs in a clear manner
  • Generate estimates and take customer approvals
  • Maintain customer satisfaction and handle queries

Operational Tasks

  • Create and manage job cards
  • Assign jobs to technicians and monitor progress
  • Ensure timely updates to customers during repair
  • Perform final inspection before vehicle delivery
  • Maintain cleanliness and organized workflow in the bay area

Documentation

  • Prepare repair orders, invoices, service history
  • Manage warranty claims (if applicable)
  • Update work status in system/records

Job Types: Full-time, Fresher

Pay: ₹15, ₹20,000.00 per month

Work Location: In person

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