HR who can handle TPAs, reply all mail queries, partial work of NABH

1 week ago

Noida, Uttar Pradesh, India Medico Hub Full time ₹ 4,00,000 - ₹ 12,00,000 per year

Contact Mr Nishant Chaudhary WhatsApp

Industry & Sector
Healthcare — Hospitals & Clinical Services. On-site hospital HR role focused on operations, third-party administrator (TPA) liaison, and partial NABH compliance support at a multi-department facility located in Omega-1, Greater Noida.

Primary Job Title: Hospital HR Executive (On-site)

Location: Omega-1, Greater Noida, India — On-site

About the Opportunity
We are hiring an experienced HR professional to join a busy hospital team, handling TPA relationships, managing incoming stakeholder and patient mail queries, and supporting NABH documentation and process tasks. This is a high-impact operational HR role for candidates who thrive in fast-paced clinical environments and want direct ownership of HR-TPA workflows and compliance support.

Role & Responsibilities

  • Serve as the primary liaison with TPAs: manage communication, follow up on claim status, escalate unresolved cases, and maintain TPA logs and SLAs.
  • Manage all inbound and outbound email queries related to HR, patient claims, and vendor/TPA communications; ensure timely, professional responses and accurate record-keeping.
  • Support NABH accreditation activities by preparing and maintaining required documentation, tracking corrective actions, and coordinating with clinical and administrative departments for evidence collection.
  • Coordinate patient admissions and discharge-related HR/TPA documentation, verify authorization/entitlements, and assist billing/claims teams to reduce denials and turnaround time.
  • Maintain HR records and update HRIS with onboarding, exit, attendance, and TPA-related notes; generate routine reports for leadership and compliance audits.
  • Collaborate with cross-functional teams (billing, nursing, OPD, admin) to close outstanding queries and implement process improvements that enhance TPA turnaround and patient experience.

Skills & Qualifications

Must-Have

  • Proven experience in hospital HR operations with direct TPA coordination responsibilities
  • Working knowledge of NABH documentation requirements and basic accreditation processes
  • Proficiency in MS Outlook and email-based stakeholder management
  • Familiarity with HRIS systems for record-keeping and reporting
  • Experience handling TPA claims processing and tracking
  • Strong organisational skills with attention to compliance and audit readiness

Preferred

  • Experience in a multi-speciality hospital environment
  • Exposure to hospital billing or medical records workflows
  • Prior involvement in NABH audits or accreditation support

Benefits & Culture Highlights

  • Hands-on role with clear ownership and visibility across clinical and administrative teams
  • Opportunity to strengthen compliance expertise (NABH) and TPA management skills
  • Collaborative hospital environment focused on process improvement and patient-first service

If you are a detail-oriented HR professional with hospital experience, strong TPA handling capabilities, and practical NABH exposure, we encourage you to apply for this on-site opportunity in Greater Noida.

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