Technical Support Engineer

2 days ago


Noida, Uttar Pradesh, India Holmium Technologies Full time ₹ 4,00,000 - ₹ 8,00,000 per year

ERole & responsibilities

We are looking for a passionate and detail-oriented Technical Support Engineer to join our team at Holmium Technologies Pvt Ltd. The candidate will be responsible for providing remote and on-site technical support for our solar SCADA systems, remote monitoring solutions, PV-DG Sync solutions, and Zero Export solutions. The role involves troubleshooting, customer communication, coordinating with the field/service team, and ensuring smooth operation of deployed solutions across rooftop and ground-mounted solar power plants.

Provide technical support for installed SCADA and remote monitoring solutions at client solar sites.

Handle ticketing, incident management, and resolution for hardware/software/network-related issues.

Support installation, commissioning, and integration of PV-DG Sync and Zero Export solutions.

Work closely with the R&D and project teams to replicate, analyze, and resolve customer-reported issues.

Perform remote diagnostics via VPN, remote desktop, and cloud dashboards.

Conduct training sessions for clients, site engineers, and internal teams on system usage and troubleshooting.

Document common issues, FAQs, and troubleshooting guides to build a robust knowledge base.

Ensure customer satisfaction by timely communication and effective problem resolution.

Support the sales and project teams with technical queries and pre-sales support when required.

Prepare reports on system performance, issue logs, and resolution timelines for internal tracking and client updates.

Preferred candidate profile

Education: Diploma/Graduate in Electrical, Electronics, Instrumentation, Computer Science, or related field.

Hands-on knowledge of Solar PV systems, SCADA/monitoring platforms, Modbus (RTU/TCP), RS485, Ethernet, and networking.

Familiarity with IoT devices, dataloggers, GSM/GPRS/4G connectivity, and cloud dashboards.

Strong problem-solving skills with ability to debug hardware, communication, and software issues.

Experience with PV-DG synchronization, Zero Export logics, or similar energy management solutions preferred.

Working knowledge of MS Excel, SQL basics, and data analysis tools is an added advantage.

Excellent communication skills (written and verbal) for client interaction.

Ability to work under pressure and manage multiple support tickets simultaneously.

Prior exposure to solar SCADA systems, dataloggers, energy meters, and communication protocols.

Experience in client support, site coordination, or remote technical support.

Key Competencies

Customer-first attitude

Quick learner with strong analytical skills

Team player with proactive communication

Willingness to travel to client sites when required



  • Noida, Uttar Pradesh, India Teamware Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Hi ConnectionsTeamware is hiring for Technical Support Engineering roleLocation: NoidaNP:1monthExperience:5+yearsJDTechnical Support Engineer Expert in communication 5 Years Basic knowledge in Digital Marketing (Preferable-not mandate) Handling Technical Queries, Networking, and Basic Database Noida Hybrid ModeMandatory tool:Journey optimizerIf interested do...


  • Noida, Uttar Pradesh, India Rezo Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Job Description:We are looking for a dynamic and technically proficient IT Support Engineer with hands-on experience in enterprise networking, firewall security (FortiGate), wireless infrastructure, access control systems, and Office 365 administration. This role is critical to ensuring secure, reliable, and scalable IT operations across the organization.Key...


  • Noida, Uttar Pradesh, India S. A. Solution Full time ₹ 80,000 - ₹ 10,00,000 per year

    Your Role:Join Adobe Commerce Cloud as a Technical Support Engineer and solve complex technical challenges to enhance customer experiences. This high-impact role offers exposure to cutting-edge technologies and career growth.Key Responsibilities:Serve as the primary technical contact for Magento E-commerce issues.Troubleshoot Linux-based environments, web...


  • Noida, Uttar Pradesh, India Talent Toppers Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Experience required- 0 to 3 yearsJob descriptionShould have attended regular school/college with as minimum qualification (regular/fulltime course) in any stream of subject, Diploma graduates years as minimum qualification.Good understanding of computer systems, mobile devices and other tech products.Ability to diagnose and troubleshoot basic technical...


  • Noida, Uttar Pradesh, India Capgemini Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title: Technical Support SpecialistChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired by a collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizations...


  • Noida, Uttar Pradesh, India AGITSS Full time ₹ 4,20,000 - ₹ 7,20,000 per year

    About the RoleWe are seekingdriven and technically proficient professionalsto join ourTechnical Support team. In this role, you will provide timely and effective assistance to our global clients, ensuring seamless troubleshooting and high levels of customer satisfaction.Key ResponsibilitiesDeliver first-level technical support and troubleshooting for client...


  • Noida, Uttar Pradesh, India Tech Mahindra Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job descriptionSkills and AbilityComprehensive understanding of typical home network deployments is required.• The candidate must be able to identify a diversity of networking home devices specific functions, configurations, and interactions.• Candidate must have immaculate English communication skills.• Candidate must be well mannered and demonstrate...


  • Noida, Uttar Pradesh, India XS Infosol Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    **ENGLISH COMMUNICATION MANDATORY**Technical Skills Required:6 months to 1-year hands-on experience as a Linux AdminExperience with Linux servers (RHEL) in virtualized environmentsScripting knowledge (Bash, Shell, etc.)Installing, configuring & maintaining services (Bind, Apache, Oracle, NGINX, etc.)Familiarity with load balancing, firewalls & infrastructure...


  • Noida, Uttar Pradesh, India ClearTrail Technologies Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Role :Lead Infrastructure implementation and support.Experience :9 to 11 years of experience in the role of Software and Hardware Infrastructure implementation and : BE (IT/Computers), MCA.Work Location :Noida (work from office only).Travel :Yes, required to onsite locations (PAN India + and Responsibilities :Identify Hardware and Software requirements...


  • Noida, Uttar Pradesh, India FCS Software Solutions Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Title: Sr. Technical Support Analyst - MobileExperience: 8+ YearsLocation: 100% RemoteDuration: 12 months + ContractWork Timings: Rotational ShiftJob DescriptionAbout the Role Youll act as the first line of defense for issues related to our iOS and Android SDKs, helping customers understand how to best integrate, configure, and optimize our technology...