Delivery Manager I

3 days ago

Thiruvananthapuram, Kerala, India UST Full time ₹ 15,00,000 - ₹ 30,00,000 per year

Years

1 Opening

Kochi, Trivandrum

Role description
Job Title: Program Delivery Manager

Job Summary:

Responsible for delivering large, complex programs within budget and schedule for a portfolio valued. Ensures adherence to delivery standards, drives governance, and manages cross-functional teams to achieve business outcomes and customer satisfaction.

Key Responsibilities:
  • Lead end-to-end delivery of high-value programs, ensuring compliance with defined processes, quality standards, and governance models.
  • Manage portfolio P&L ($3–5M) and support annual growth targets of 10–15%.
  • Drive adoption of best-in-class delivery frameworks, engineering practices, RACI/RAID, and digital transformation initiatives.
  • Engage with key customer stakeholders to ensure alignment, satisfaction, and continuous value delivery.
  • Build and manage teams of 60–100 associates; provide mentoring, improve engagement, and strengthen capability development.
  • Optimize delivery processes, apply cost levers, and monitor financial performance to improve profitability.
  • Identify risks, implement mitigation strategies, and conduct regular reviews to track milestones and ensure on-time execution.
  • Participate in SteerCo meetings and present program updates, risks, and recommendations.
Required Skills & Experience:
  • Strong program and project management experience in large-scale delivery environments.
  • Proven ability to manage P&L, financial planning, pricing models, and commercial strategies.
  • Expertise in digital transformation, solution structuring, and customer value realization.
  • Strong stakeholder management, communication, and leadership skills.
  • Ability to mentor teams, resolve conflicts, and build a culture of innovation and continuous improvement.
  • Familiarity with Agile, DevOps, and industry-standard delivery practices.
Performance Metrics:
  • Revenue & profitability targets
  • Customer satisfaction
  • Digital service adoption & value delivered
  • Team engagement & development
Skills

Scaled Agile Framework,Delivery Management,Project Management

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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