Center Manager
5 days ago
Position Requirements
Critical skills :
- Customer service experience
- Team management skills
- Strong organisational skills
- Strong problem-solving skills
- Availability to work in shifts including weekends
Work Experience/Education :
- Work experience as a Duty Manager or Operations Manager or similar management role
- Previous experience in the industry preferred
- Degree in Management or Hospital Management
Key Result Areas:
- Overseeing of daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees.
- Patient satisfaction and resolve all issues relating to them
- Maintain constant communication with management and staff to ensure proper operations of the organisation
- Track staffing requirements, hiring new employees as needed
- Ensure operational activities remain on time and
- Implement and maintain quality assurance protocols
- Grow the efficiency of existing organisational processes and procedures to enhance and sustain the organisation's internal capacity
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