Operations Executive
2 weeks ago
Company Profile
Shipskart is renowned for being a leading player as an e-market place for the Maritime (Shipping) Industry, delivering an array of products ranging from FMCG, consumable products and spare parts to ships around the globe. It is an innovative marine eCommerce company with an established base of live paying customers. We're revolutionizing how maritime businesses approach vessel supply chain management through cutting-edge technology and a user-centric mindset.
Profile Description:
Shipskart is hiring a dedicated Operations Executive to join our team in Chennai. The ideal candidate will manage order deliveries, handle RFQs, support sales/BD, and ensure smooth operations while following SOPs and local regulations.
Key Responsibilities:
Handle order deliveries and submit daily reports
Manage RFQs, customer queries & complaints (24/7 availability)
Ensure high customer satisfaction (Target NPS ≥ 70%)
Follow SOPs, port & local regulations
Support sales & BD teams with new customer development
Manage purchasing & provide accurate quotations
Operate via Shipskart platform as per SOPs
Review, compare, analyze & approve products/services for purchasing
Key Requirements:
Graduate with 3+ years' experience in procurement/warehouse operations
Experience in FMCG (groceries, frozen food, etc.) sector
Good communication skills (should be able to converse in Hindi too)
Preference to candidates from the shipping industry
Strong vendor & client relationship management skills
Excellent time management abilities
Location
: Madhavaram, Chennai, Tamil Nadu
Salary:
Up to 4.0 LPA
Joining
: Immediate
Interested candidates may share their updated resumes at or
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