Operational Excellence Lead

4 days ago


Chennai, Tamil Nadu, India Hire Rightt - Executive Search & HR Advisory Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Key Responsibilities

  • Deploy
    Process Discovery
    across assigned pools/towers/teams to identify opportunities for improvement.
  • Lead and execute
    Continuous Improvement / Process Excellence projects
    .
  • Assess process complexity and implement standard frameworks to enhance
    productivity and capacity utilization
    .
  • Conduct
    quarterly OE maturity assessments
    across teams; design and drive
    30/60/90-day action plans
    to strengthen maturity levels.
  • Build strong stakeholder relationships at all levels (Leads, Managers, Tower/Cluster Heads, OG) and advance the OE agenda through robust governance.
  • Partner with OE colleagues and the
    Automation CoE
    to lead improvement initiatives and support the deployment of
    cutting-edge technology solutions
    .

Candidate Profile

  • Lean Six Sigma Black Belt
    trained or
    Green Belt certified
    from a reputed institution.
  • Minimum
    9 years of overall experience
    , including
    4–5 years in Operational/Continuous/Delivery Excellence roles
    with proven exposure to
    Process Discovery / Task Mining
    (preferably in BPO, Shared Services, or GBS environments).
  • Strong ability to work with
    cross-functional teams
    and deliver projects within agreed timelines.
  • Hands-on experience in
    process discovery & mining practices
    is mandatory.
  • Proficiency in
    MS Excel and other office tools
    .


  • Chennai, Tamil Nadu, India Bright River Mrc Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are looking for a Business Excellence Lead to drive data-driven decision-making, performance improvement, and operational excellence for our SIM team.About the Role:The SIM (Supplier Image Management) team plays a vital role in fashion content operations by creating high-quality product descriptions from supplier images. With a team of 70+ members, we are...


  • Chennai, Tamil Nadu, India Opendoor Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    What You'll Need8–10 years of relevant experience in process excellence, preferably within BPO, shared services, or back-office operationsStrong knowledge of back-office workflows; exposure to voice support processes a plusHands-on experience as an individual contributor in driving Six Sigma or Lean projects (Green Belt or Black Belt preferred)Proven...


  • Chennai, Tamil Nadu, India Wabtec Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    It's not just about your career or job title… It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow,...


  • Chennai, Tamil Nadu, India Wabtec Corporation Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    It's not just about your career or job title… It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow,...


  • Chennai, Tamil Nadu, India Shell Full time ₹ 1,00,00,000 - ₹ 2,00,00,000 per year

    Job DescriptionIf you like transforming and impacting the business and the process, with a passion for accounting, reporting and analysis and innovation, this could be your chance to make your mark in the energy industry.You will grow in a supportive team that champions process custodianship, improvement and transformation, projects and portfolio management...

  • Lead Operations

    6 days ago


    Chennai, Tamil Nadu, India CIEL HR Full time

    Key ResponsibilitiesOversee and manage daily hotel operations to ensure efficient and high-quality service delivery.Implement and monitor Standard Operating Procedures (SOPs) to drive operational excellence and guest satisfaction.Conduct regular performance and compliance reviews to uphold quality, safety, and hygiene standards.Track guest feedback and...


  • Chennai, Tamil Nadu, India KiSSFLOW Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Experience: yearsWork Location: ChennaiJob Description:We are looking for a strategic and execution-oriented individual to lead our Revenue Operations (RevOps) team. This role involves owning the complete GTM operational engine - spanning systems, processes, reporting, and cross-functional alignment across Marketing, Sales, and Customer Success. You will be...


  • Chennai, Tamil Nadu, India Shell Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    Where you fit inThe Group Services and Recoveries (GSR) and Intra Group (IG) Operations teammanages billing and settlement operations for group cost allocation, intercompany services, and stock transfers. As Shell evolves with multi-dimensional growth in areas like Renewables & Energy Solutions, Electric Mobility, and Decarbonization, the team is undergoing...

  • Operations Lead

    2 weeks ago


    Chennai, Tamil Nadu, India TheNudge Institute Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Description: Insight Program Tamil Nadu Operations LeadLocation: Any of the following districts in Tamil Nadu - Tiruvallur district; Kannivadi in Dindigul district and Thiruchuli in Viruthunagar districtReporting To: Entrepreneurship Program Head, InSight ProgramCompensation: The role offers a competitive salary commensurate with experience and...


  • Chennai, Tamil Nadu, India Shell Deutschland Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    , India Job Family Group:Finance Worker Type:Regular Posting Start Date:September 24, 2025 Business unit:Finance Experience Level:Experienced Professionals Job Description:Where you fit inThe Group Services and Recoveries (GSR) and Intra Group (IG) Operations teammanages billing and settlement operations for group cost allocation, intercompany...