Field Tech Senior Analyst
2 days ago
Scheduling and Dispatching: Create daily schedules for technicians and work with Internal / Partner teams to ensure activities per SLA. Assign tasks, tickets and work orders to appropriate personnel based on availability and priorities. Ensure that the right resources are deployed for each task Communication: Maintain constant communication with field staff, and service teams Technical: Act as an escalation point of contact for Onsite Technicians and guide to resolution on complex issues in End User Support. Relay real-time information, instructions, and updates to ensure smooth operations Customer Service: Handle customer inquiries, requests, and complaints related to delivery of services. Provide customers with accurate information about resolution times and updates and engage the right personnel to ensure resolution Documentation and Record-Keeping: Maintain & Update ITSM Records in a timely manner. Verify and record completed tasks and service reports Emergency Response: Provide contingency support to help resolve issues on priority. Coordinate emergency responses to address unexpected situations Quality Assurance: Ensure that services meet quality and ITIL standards. To ensure that contractual metrices like SLAs and KPIs are met, review IT contractual service catalogues to ensure that services are delivered in line with scope Escalation Management: Assists in escalation management of issues raised in the field. 4-6 years of experience in EUC Support on Windows, Office & Desktop Laptop Hardware Experience in ITIL Process Based Environment Hands-on experience with ITSM Tools like Service Now, Remedy etc Has supported a team delivering IT Services in remote operations Excellent written & spoken English skills Exposure to Vendor Management and Infrastructure Change Requests is an added plus Required to work in 24X7 Shift Based Environment
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Field Tech Senior Analyst
1 day ago
Bengaluru, Karnataka, India NTT DATA North America Full time ₹ 12,00,000 - ₹ 24,00,000 per yearReq ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Field Tech Senior Analyst to join our team in Bangalore, Karnātaka (IN-KA), India (IN).Roles and Responsibilities: Scheduling...
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Business Analyst-Entry
3 days ago
Bengaluru, Karnataka, India Andor Tech Full time ₹ 2,50,000 - ₹ 7,50,000 per yearJob Opportunity: Entry-Level Business Analyst (0–4 Years)We are hiring passionate and analytical minds for an excitingBusiness Analystrole. If you're keen on working in a dynamic retail product environment and are ready to join immediately, we want to hear from youCompany:Andor TechLocation:Bangalore – Manyata Tech ParkDeployment:Product-Based Retail...
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Senior Data Analyst
5 days ago
Bengaluru, Karnataka, India MiQ Digital Full time ₹ 15,00,000 - ₹ 25,00,000 per yearLocation: BengaluruWhat you'll doWe're MiQ, a global programmatic media partner for marketers and agencies.Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we're all united in the vision to lead the programmatic industry and make it better.As part of the PDS team, you will work as an independent...
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Senior Data Analyst
1 day ago
Bengaluru, Karnataka, India Axion Ray Full time ₹ 15,00,000 - ₹ 25,00,000 per yearAbout AxionRayAxion Ray's mission is to improve the quality and safety of engineered products - airplanes, electric vehicles, and medical devices, by creating the world's best proactive management platform, powered by the latest advances in artificial intelligence. We're revolutionizing the way next-gen vehicles are made and are partnering with...
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Business Analyst
1 day ago
Bengaluru, Karnataka, India Tech Aalto Full time ₹ 6,00,000 - ₹ 18,00,000 per yearJob Description: Business AnalystLocation:BangalorePosition Title: Business AnalystKey Responsibilities:Conduct detailed analysis of airline message feeds (PNR, TKT, INV, SKD, etc.) to identify trends, anomalies, and opportunities for improvement.Troubleshoot issues related to data feeds and work closely with cross-functional teams (Product Management,...
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Systems/Tech Analyst
1 week ago
Bengaluru, Karnataka, India ANZ Banking Group Full time ₹ 6,00,000 - ₹ 12,00,000 per yearSystems/Tech Analyst About Us At ANZ, we're applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers. Our community of over 5,000 engineers is key to making this happen, because technology underpins every part of our business - from...
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Senior Tech Recruiter
1 week ago
Bengaluru, Karnataka, India Licious Full time ₹ 15,00,000 - ₹ 25,00,000 per yearWe are Licious and we are a Bengaluru-based meat and seafood company founded in 2015 by Abhay Hanjura and Vivek Gupta, our founders, foodies, and friends. We pride ourselves on being India's most successful D2C food-tech brand operating in 20 cities across the country, delighting over 32 lac customers with our de-liciousfresh meat and seafoodThink you have...
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Senior Data Analyst
1 week ago
Bengaluru, Karnataka, India GSPANN Full time ₹ 15,00,000 - ₹ 28,00,000 per yearJob Opportunity: Senior Data Analyst BangaloreLocation: Bangalore, IndiaCompany: GSPANN TechnologiesApply: Send your resume to GSPANN is hiring a Senior Data Analyst with 57 years of experience to join our dynamic team in BangaloreWhat Were Looking For:Education:Bachelor's degree in Computer Science, MIS, or a related fieldExperience:5–7 years in data...
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Systems/Tech Analyst
2 weeks ago
Bengaluru, Karnataka, India ANZ Full time ₹ 4,00,000 - ₹ 8,00,000 per yearReq ID: 103654Department: Tech Institutional Digital Banking Operations DomaDivision: TechnologyLocation: BengaluruAbout UsAt ANZ, we're applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers.Our community of over 5,000 engineers is key to...
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Senior Analyst
2 weeks ago
Bengaluru, Karnataka, India crescendo global Full time ₹ 15,00,000 - ₹ 25,00,000 per yearJob Description Senior Analyst - Treasury - 4 Years - Pune / Bangalore Discipline: Treasury ManagementJob type: PermanentContact name: Sonaly SharmaContact email: Job ref: 82183Published: about 14 hours agoSenior Analyst - Treasury - 4 Years - Bangalore / Pune Are you a dynamic and analytical professional with over 4 years of experience in Treasury...