Front Office Executive

2 days ago


Pune, Maharashtra, India Lodha Group Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Role & responsibilities

Front Office Executive | Front Desk | Pune

Job description

Role & responsibilities

  • Answering phone calls and transferring to the concerned departments
  • Greeting visitors and guiding them for their meetings
  • Keeping records of the documents and maintaining the data
  • Maintain discipline in all guest areas and demonstrate ethical behavior
  • Maintain complete knowledge about company procedures, policies, Rules & Regulations
  • Demonstrates urgency in response and handling of customer problems and complaints
  • Daily checking of operations - hospitality service, front-desk, cleanliness, maintenance and upkeep of the lobby areas.
  • To take a round of the entire site to check if there is any admin related flaws & ensure to inform the concerned department
  • Take morning briefing before the operations start with the security team , valet & F&B team to discuss daily appointments
  • Increase level of food & service quality and enhance overall ambience of customer experiences

Preferred candidate profile

Decent communication skills & presentability

2-4 years of experience with hotels / resorts

Interested candidates can share their cvs on

Preferred candidate profile



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