
Front Office Executive
2 days ago
Role & responsibilities
Front Office Executive | Front Desk | Pune
Job description
Role & responsibilities
- Answering phone calls and transferring to the concerned departments
- Greeting visitors and guiding them for their meetings
- Keeping records of the documents and maintaining the data
- Maintain discipline in all guest areas and demonstrate ethical behavior
- Maintain complete knowledge about company procedures, policies, Rules & Regulations
- Demonstrates urgency in response and handling of customer problems and complaints
- Daily checking of operations - hospitality service, front-desk, cleanliness, maintenance and upkeep of the lobby areas.
- To take a round of the entire site to check if there is any admin related flaws & ensure to inform the concerned department
- Take morning briefing before the operations start with the security team , valet & F&B team to discuss daily appointments
- Increase level of food & service quality and enhance overall ambience of customer experiences
Preferred candidate profile
Decent communication skills & presentability
2-4 years of experience with hotels / resorts
Interested candidates can share their cvs on
Preferred candidate profile
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