Front office

10 hours ago

Jubilee Hills, Telangana, India Vcare Health Clinic Pvt Ltd Full time

Front Desk Roles & Responsibilities – COE Jubileehills

  1. Client Reception & Communication

  2. Warmly greet and welcome clients as they arrive at the clinic.

  3. Maintain a pleasant and professional demeanor at all times.

  4. Answer phone calls, WhatsApp, emails, and online inquiries promptly and politely.

  5. Provide accurate information about clinic services, packages, and offers.

  6. Schedule and confirm client appointments.

  7. Manage walk-ins and coordinate with therapists/doctors for consultation timing.

  8. Appointment & Schedule Management

  9. Maintain the daily appointment calendar (doctor, therapist, laser technician, etc.).

  10. Coordinate between departments to avoid appointment overlaps or delays.

  11. Send reminders for upcoming appointments via call/SMS/WhatsApp.

  12. Manage rescheduling or cancellations efficiently.

  13. Client Handling & Relationship Management

  14. Ensure smooth check-in and check-out process for clients.

  15. Collect and update client information and consent forms before procedures.

  16. Maintain confidentiality of all client data and medical records.

  17. Ensure high client satisfaction — handle concerns politely and escalate when needed.

  18. Encourage feedback and assist in maintaining positive client relationships.

  19. Billing & Cash Handling

  20. Generate invoices for consultations, treatments, and products.

  21. Handle cash, card, and UPI transactions accurately.

  22. Maintain daily sales and collection reports.

  23. Reconcile end-of-day accounts and submit to the management/accounts team.

  24. Coordination with Team

  25. Communicate client schedules and special requirements to doctors/therapists.

  26. Coordinate with housekeeping, nursing, and technical staff to ensure readiness before each session.

  27. Update team on daily schedules and important client notes.

  28. Administrative Support

  29. Maintain front office area neat, organized, and aesthetically pleasing.

  30. Manage inventory of front desk supplies, brochures, and forms.

  31. Keep record of visitor logs and staff attendance.

  32. Support management in executing promotional events or marketing activities.

  33. Branding & Presentation

  34. Ensure front desk reflects the clinic's brand image — professional, calm, and luxury.

  35. Maintain display of offers, service menus, and promotional materials.

  36. Represent the brand through grooming, attire, and communication style.

  37. Marketing & Follow-ups

  38. Call and follow up with clients who haven't visited in a while.

  39. Assist in running client recall campaigns (festive offers, loyalty programs).

  40. Capture leads from walk-ins, calls, or social media and record them properly.

  41. Maintain and update client database regularly .

  42. Key Skills Required

  43. Excellent communication & interpersonal skills.

  44. Presentable grooming and confident body language.

  45. Good knowledge of MS Office / Clinic management software.

  46. Time management and multitasking ability.

  47. Customer-oriented mindset with patience and empathy.

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Work Location: In person

  • Front Office Associate

    1 week ago

    Jubilee Hills, Telangana, India SKYLA Full time

    Skyla is among the most favored hospitality brands headquartered in Hyderabad. Established in 2014, we manage six properties across two brands, catering to both extended stays and short-term rentals. With over 185 rooms providing a 4-star experience, we have accommodated more than 400,000 nights. Skyla Collective has recently introduced new restaurant and...

  • Front Desk and Office Executive

    3 days ago

    Jubilee Hills, Telangana, India New York Academy Full time

    Position OverviewThe Front Desk & Office Management Executive serves as the first point of contact for students, parents, staff, and visitors, ensuring a welcoming and professional environment. In addition to managing daily office operations, the role includes procurement responsibilities to support the smooth functioning of the school. The ideal candidate...

  • Front Office Executive

    4 days ago

    Jubilee Hills, Telangana, India DWAR SERVICES Full time

    We are looking for a welcoming front desk representative to handle all receptionists and clerical duties at our main entrance's front desk. You are the company's "face" to all visitors, and responsible for our first impression. The ideal candidate has a friendly, crafted demeanour while also being sharp and disciplined. It is important that you can handle...

  • Front Office Executive

    4 days ago

    Jubilee Hills, Telangana, India Vcare Health Clinic Pvt Ltd Full time

    We are hiring for Front Office Executive (Immediate Joiners required)Qualification - Any degreeLocation - Jubileehills, HyderabadClient Reception & CommunicationAppointment & Schedule ManagementClient Handling & Relationship ManagementBilling & Cash HandlingCoordination with TeamAdministrative SupportBranding & PresentationMarketing & Follow-upsKey Skills...

  • Front Office Executive

    3 hours ago

    Jubilee Hills, Telangana, India PMX Health Full time

    Do you enjoy interacting with people, managing front desk operations, and ensuring a smooth client experience? PMX is Seeking a polished, proactive individual with excellent communication and multitasking skills to ensure smooth office operations.About PMX HealthWe are India's first healthcare company focused on longevity and personalized medicine. We help...

  • Office Administrator

    2 weeks ago

    Jubilee Hills, Telangana, India Kohsha Academy Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    About the RoleWe are seeking a highly organized, detail-oriented School Office Administrator to support the daily operations of our school. The ideal candidate will be the first point of contact for students, parents, staff, and visitors — providing exceptional customer service while ensuring that administrative tasks are handled efficiently and...

  • Receptionist Front Office

    2 days ago

    Banjara Hills, Telangana, India Oval Fertility Full time

    Job Description – Receptionist (IVF Clinic)Position Title: Receptionist / Front Office ExecutiveLocation: Banjara Hills, HyderabadEmployment Type: Full-time Email: Role ObjectiveTo provide a warm, professional, and efficient front-office experience to all patients and visitors, ensuring seamless communication, appointment management, and administrative...

  • Front Office Executive

    2 weeks ago

    Banjara Hills, Telangana, India Little stars and she Full time

    Job Title: Front Office Executive – Gynecology DepartmentDepartment: Front Office / Gynecology OPDReporting To: Front Office Manager / Hospital AdministratorLocation: [Hospital Name]Job Summary:The Front Office Executive in the Gynecology Department is responsible for managing patient registration, appointments, billing coordination, and providing...

  • Front Office

    2 days ago

    Banjara Hills, Telangana, India JAGSAR Full time

    Company Description JAGSAR Learning's Department.A Global Enterprise Learning Solutions Company with over a decade of dedicated Experienced Professionals. Job Description Handling Front Office related activates like :Receiving in & out bond calls. Receiving & managing the Clients, Customers and Visitors.Handling HR process:Handling HR Related...

  • Front Desk Executive

    1 week ago

    Banjara Hills, Telangana, India Genius attestation and IT services Full time

    Genius Attestation Services is looking for a Front Desk Executive to manage front-desk operations and ensure excellent customer service. The ideal candidate should be well-presented, confident, and possess strong communication and organizational skills.Key Responsibilities:Greet and assist clients and visitors in a professional and courteous mannerHandle...