Collection Officer

5 days ago

Dhar Indore Pithampur, India SBFC Finance Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Roles and Responsibilities

  • Manage collections process from start to finish, ensuring timely recovery of outstanding amounts.
  • Handle customer queries and concerns through effective communication, resolving issues promptly.
  • Identify areas for improvement in collection processes and implement changes to increase efficiency.
  • Maintain accurate records of all interactions with customers, including phone calls, emails, and meetings.
  • Ensure target achievement by meeting or exceeding monthly/quarterly targets set by management.

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